Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at RAC?

89% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Roadside Technician (18) , Manager (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (13) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 85 reviews)); "Fun and friendly colleagues" ((in 69 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 45 reviews)); "Great team and good atmosphere" ((in 40 reviews)); "Benefits are good" ((in 37 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management, will let agency go with little to no notice if call volume is lower than anticipated" ((in 38 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 20 reviews)); "Unrealistic expectations on working hours, employees in support functions are not considered of value to the business, unethical behaviours from exec and senior management, manual processing, poor technology set up which causes daily problems, bullying and blame culture, behind market pay, extremely poor pension scheme which is not explained to new starters so caught by surprise once joined." ((in 10 reviews)); "constant pressure to hit targets" ((in 8 reviews)); "It's border line bullying and like being at school." ((in 7 reviews))

What are the top reviewed RAC locations?

Atlantic City , Bronx , Minnesota City , Andersonville , London , Portland , Atlanta

RAC reviews

4.5

89% would recommend to a friend

(1,054 total reviews)

Dave Hobday

93% approve of CEO

84% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,054 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

RAC has an employee rating of 4.5 out of 5 stars, based on 1,054 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

1K reviews

4.0

Mar 27, 2025

Plenty of opportunities and development

Finance business partner

Recommend

CEO approval

Business Outlook

Pros

Management very approachable and communication is very open. Excellent people and culture. Internal development and progression is really positive.

Cons

It can be very fast paced at times.

4.0

Mar 25, 2025

Good Place to Work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fast paced environment which can be challenging, But at the same time allows you to expand your skill set and develop. Colleague recognition is also well focused on in different ways.

Cons

Timing for annual leave can be difficult

5.0

Mar 23, 2025

Development, challenge and reward

Divisional financial controller

Recommend

CEO approval

Business Outlook

Pros

•If you’re proactive and career driven then the business offers autonomy, a great deal of development opportunities and flexibility around personal circumstances. •The results focused culture allows you to focus on value add work as opposed to solely box ticking exercises. •Pay and benefits are in line with the market with incentives appropriately aligned to personal and company performance.

Cons

•Long hours •Legacy systems and data structure introduce inefficiencies. (Looking to be resolved by Snowflake implementation) •Standard issue IT equipment introduces inefficiencies

Viewing 427 - 429 of 1,054 Reviews

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Jobs at RAC

Assistant Chief Maintenance Engineer - Olive Branch, MS Campus

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RAC reviews

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