RAC reviews

4.5

89% would recommend to a friend

(1,057 total reviews)
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Dave Hobday

92% approve of CEO

84% positive business outlook

RAC has an employee rating of 4.5 out of 5 stars, based on 1,057 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

1K reviews
4.0
Jul 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Working on new tech, in a quick paced environment

Cons

Not the best pension or benefits

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RAC Response
12mo
Thanks so much for leaving your review, we appreciate all comments. I am glad you enjoy the quick paced environment, something I enjoy too. Benefits is always something we are reviewing, so appreciate the feedback. Thanks again :)
5.0
Jul 14, 2025

roadside

Recommend
CEO approval
Business Outlook

Pros

Working as an RAC Patrolman offers a varied and rewarding experience, combining hands-on mechanical work with excellent opportunities for independent problem-solving. You’ll work with a fully equipped company vehicle, handling a wide range of roadside breakdowns and repairs, while delivering outstanding customer service in often challenging situations. The role provides ongoing technical training to keep skills up to date with the latest vehicle technologies, and the support of a trusted, established brand. It’s a role that offers both job security and career progression, with competitive pay and valuable benefits.

Cons

Demanding Shift Patterns: Often required to work irregular hours, including nights, weekends, and holidays, which can impact personal and social life. Work-Life Balance Challenges: Due to the nature of the job and shift requirements, maintaining a consistent routine outside work can be difficult

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RAC Response
11mo
First of all, we just want to thank you for taking the time to share such a comprehensive and insightful review. It’s fantastic to hear that you find the Patrol role varied, rewarding, and well-supported - especially in terms of training, equipment, and recognition. We’re proud of the work our Patrol colleagues do every day, often in challenging conditions and it’s great to see that reflected in your experience. We also appreciate your feedback around shift patterns and career progression for field-based colleagues. You’ve raised some important points, and we’re committed to exploring more flexible development opportunities and clearer progression pathways to ensure everyone feels supported and empowered in their career. Your suggestions are incredibly valuable and will be shared with the relevant teams to investigate how we can improve.
5.0
Jul 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team and support network! from Senior Leadership to Management and the workforce! There is always someone to help and support and a company with great benefits! Hybrid Working / Free Car Park - RAC Flex - Health & Wellbeing support

Cons

Difficult to park on some days, food choices in cafe can be better

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RAC Response
1y
Hi, thank you so much for your review and your 10 years of working with us. We're so glad to hear that you feel we're the best place to work, wow! We know that parking at our Bescot office can be a bit tricky sometimes, we're working hard with our teams to get some additional parking solutions that should be coming soon - in the meantime, if you have trouble parking, please do let the Reception team know and they will support with a temporary solution for you.
Viewing 490 - 492 of 1,057 Reviews

Glassdoor has 1,126 RAC reviews submitted anonymously by RAC employees. Read employee reviews and ratings on Glassdoor to decide if RAC is right for you.