Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at RAC?

89% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.2 out of 5 for work life balance, 4.4 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Roadside Technician (18) , Manager (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (13) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 90 reviews)); "Colleagues are great and the workplace is relaxed not stressful." ((in 69 reviews)); "Great team and community in the company" ((in 44 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 41 reviews)); "Benefits are good" ((in 37 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management, will let agency go with little to no notice if call volume is lower than anticipated" ((in 38 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 20 reviews)); "Unrealistic expectations on working hours, employees in support functions are not considered of value to the business, unethical behaviours from exec and senior management, manual processing, poor technology set up which causes daily problems, bullying and blame culture, behind market pay, extremely poor pension scheme which is not explained to new starters so caught by surprise once joined." ((in 11 reviews)); "Constant bullying to sell or refer.. Report big profits then insult staff come pay negotiations whilst senior management more than likely rub their hands together taking bonuses." ((in 7 reviews)); "High pressure applied to step down from current role purely to save costs" ((in 7 reviews))

What are the top reviewed RAC locations?

Atlantic City , Bronx , Minnesota City , Andersonville , London , Portland , Atlanta

RAC reviews

4.5

89% would recommend to a friend

(1,057 total reviews)

Dave Hobday

92% approve of CEO

84% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,057 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

RAC has an employee rating of 4.5 out of 5 stars, based on 1,057 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

1K reviews

4.0

May 6, 2025

Good place to work.

Customer retention specialist

Recommend

CEO approval

Business Outlook

Pros

Extended training. Friendly staff. Peaceful working environment. Good Pay

Cons

Weekend Shifts. Little on some departments.

5.0

May 6, 2025

great place

Renewals and retention agent

Recommend

CEO approval

Business Outlook

Pros

this place is very friendly, you meet people from all walks of life there is also lot of young people here as well. People are wiling to help you decent work/life balance and its not really a stressful job.

Cons

would like more halal options also would like discount if you were to take out car insurance with RAC

5.0

May 6, 2025

the RAC

Customer expert

Recommend

CEO approval

Business Outlook

Pros

good training program. Free RAC breakdown cover. good holiday benefits competitive wages and bonus scheme

Cons

lack of aircon weekend work no fixed schedules

Viewing 622 - 624 of 1,057 Reviews

Top companies for "Compensation and Benefits" near you

Valvoline Instant Oil Change

3.8★Compensation & Benefits

Blue Beacon

3.6★Compensation & Benefits

Christian Brothers Automotive

3.8★Compensation & Benefits

AAMCO

3.5★Compensation & Benefits

Jobs at RAC

Assistant Chief Maintenance Engineer - Olive Branch, MS Campus

RAC

RAC reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good place to work.

great place

the RAC

Top companies for "Compensation and Benefits" near you

Jobs at RAC

RAC reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Top companies for "Compensation and Benefits" near you

Jobs at RAC

RAC reviews FAQs