Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at RAC?

89% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.2 out of 5 for work life balance, 4.4 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Roadside Technician (18) , Manager (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (13) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 90 reviews)); "Colleagues are great and the workplace is relaxed not stressful." ((in 69 reviews)); "Great team and community in the company" ((in 44 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 41 reviews)); "Benefits are good" ((in 37 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management, will let agency go with little to no notice if call volume is lower than anticipated" ((in 38 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 20 reviews)); "Unrealistic expectations on working hours, employees in support functions are not considered of value to the business, unethical behaviours from exec and senior management, manual processing, poor technology set up which causes daily problems, bullying and blame culture, behind market pay, extremely poor pension scheme which is not explained to new starters so caught by surprise once joined." ((in 11 reviews)); "Constant bullying to sell or refer.. Report big profits then insult staff come pay negotiations whilst senior management more than likely rub their hands together taking bonuses." ((in 7 reviews)); "High pressure applied to step down from current role purely to save costs" ((in 7 reviews))

What are the top reviewed RAC locations?

Atlantic City , Bronx , Minnesota City , Andersonville , London , Portland , Atlanta

RAC reviews

4.5

89% would recommend to a friend

(1,057 total reviews)

Dave Hobday

92% approve of CEO

84% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

RAC has an employee rating of 4.5 out of 5 stars, based on 1,057 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

1K reviews

5.0

Apr 30, 2025

Progression, family feeling, proud

Lead mobile mechanic

Recommend

CEO approval

Business Outlook

Pros

I have worked at the Rac and RAC mobile mechanics for 6 years. I am very proud to work with such a hardworking and fast moving team .

Cons

...na , I love working here

RAC Response

8mo

What a great review, thank you for sharing! Our Mobile Mechanics make us very proud at RAC and we're so excited about the growth in this division - thank you for being part of such a great team!

5.0

Apr 30, 2025

Smr mobile mechanic

Team manager

Recommend

CEO approval

Business Outlook

Pros

Fantastic service for customers we bring the garage to the customers

Cons

None fantastic company to work for

RAC Response

8mo

That's exactly it - we're bringing the garage to our members, without the hassle! Thank you for being part of such an amazing team, we're so proud of our SMR division and we're excited to see where we go next.

5.0

Apr 30, 2025

Great workplace

Team leader

Recommend

CEO approval

Business Outlook

Pros

Great work life balance Outstanding benefits I have a great boss (Mike Hill) Company uniform and van Continual support for work and home life

Cons

Not enough staff to cover the demand in inspections.

Viewing 634 - 636 of 1,057 Reviews

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Jobs at RAC

Assistant Chief Maintenance Engineer - Olive Branch, MS Campus

RAC

RAC reviews

Company ratings over time

Ratings by demographic groups

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Progression, family feeling, proud

Smr mobile mechanic

Great workplace

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