Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at RAC?

89% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Roadside Technician (18) , Manager (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (13) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 87 reviews)); "Colleagues are great and the workplace is relaxed not stressful." ((in 63 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 47 reviews)); "Great team and community in the company" ((in 39 reviews)); "Benefits are good" ((in 33 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management, will let agency go with little to no notice if call volume is lower than anticipated" ((in 36 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 20 reviews)); "High pressure applied to step down from current role purely to save costs" ((in 9 reviews)); "pension is not market leading" ((in 8 reviews)); "lack of communication, long wait times, recovery booking delays" ((in 7 reviews))

What are the top reviewed RAC locations?

Atlantic City , Bronx , Minnesota City , Andersonville , London , Portland , Atlanta

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RAC

RAC reviews

4.5

89% would recommend to a friend

(1,054 total reviews)

Dave Hobday

92% approve of CEO

84% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.4

Culture & values

4.4

Senior management

4.4

Compensation and benefits

4.3

Work/Life balance

4.3

Career opportunities

RAC has an employee rating of 4.5 out of 5 stars, based on 1,054 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

1K reviews

5.0

Jan 30, 2024

A business that puts members, customers and colleagues at its heart.

Propositions director

Recommend

CEO approval

Business Outlook

Pros

Super focused and clear on business priorities. Transparent and open culture. Reward hard work and overperformance. Diverse business, with customers / members at its heart. Hybrid working, dual office (Bristol/Walsall) Great and flexible benefits. Hi levels of collaboration.

Cons

Two months in and genuinely, little so far that has been negative a great group of determined, focused and member centric people.

5.0

Jan 30, 2024

Great company to work for and people are fantastic

General manager

Recommend

CEO approval

Business Outlook

Pros

Great company to work for, which is understandably proud and protective of our valued brand. Approachable senior management who encourage colleagues to grow, develop and continually feedback ways to improve how the business operates. A nationally recognised brand who genuinely care about our customers and colleagues.

Cons

Nothing of any concern that I have experienced in my time working here.

4.0

Jan 30, 2024

I love my job

Sr legal contract manager

Recommend

CEO approval

Business Outlook

Pros

I'm fortunate that I have a job that I love. I'm not saying everything is perfect but I'm happy.

Cons

I feel some modernisation in systems and processes wouldn't go amiss

Viewing 649 - 651 of 1,054 Reviews

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Jobs at RAC

Assistant Chief Maintenance Engineer - Olive Branch, MS Campus

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A business that puts members, customers and colleagues at its heart.

Great company to work for and people are fantastic

I love my job

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