Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at RAC?

89% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.2 out of 5 for work life balance, 4.4 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Roadside Technician (18) , Manager (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (13) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 84 reviews)); "Fun and friendly colleagues" ((in 66 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 46 reviews)); "There’s structure and the training is good." ((in 36 reviews)); "Friendly and supportive atmosphere within the team" ((in 36 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management Fire and rehire attitude Many people come and go" ((in 39 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 20 reviews)); "Not the best pension or benefits" ((in 9 reviews)); "lack of communication, long wait times, recovery booking delays" ((in 7 reviews)); "It's border line bullying and like being at school." ((in 7 reviews))

What are the top reviewed RAC locations?

Atlantic City , Bronx , Minnesota City , Andersonville , London , Portland , Atlanta

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RAC

RAC reviews

4.5

89% would recommend to a friend

(1,055 total reviews)

Dave Hobday

92% approve of CEO

84% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Senior management

4.4

Compensation and benefits

4.3

Career opportunities

4.2

Work/Life balance

RAC has an employee rating of 4.5 out of 5 stars, based on 1,055 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

1K reviews

5.0

Mar 23, 2025

Development, challenge and reward

Divisional financial controller

Recommend

CEO approval

Business Outlook

Pros

•If you’re proactive and career driven then the business offers autonomy, a great deal of development opportunities and flexibility around personal circumstances. •The results focused culture allows you to focus on value add work as opposed to solely box ticking exercises. •Pay and benefits are in line with the market with incentives appropriately aligned to personal and company performance.

Cons

•Long hours •Legacy systems and data structure introduce inefficiencies. (Looking to be resolved by Snowflake implementation) •Standard issue IT equipment introduces inefficiencies

5.0

Mar 19, 2025

Great digital team and interesting work

Senior technology manager

Recommend

CEO approval

Business Outlook

Pros

The digital team works with modern technology and delivers real business benefits. My colleagues are great and we work well together on problems and solutions using the latest technology.

Cons

We are pushed hard to deliver on the goals set for us.

5.0

Mar 19, 2025

Opportunities to grow

Director

Recommend

CEO approval

Business Outlook

Pros

Great opportunity to grow, and hard work pays off with new opportunities and promotions

Cons

some challenges that come with a fast growing business

Viewing 652 - 654 of 1,055 Reviews

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Jobs at RAC

Assistant Chief Maintenance Engineer - Olive Branch, MS Campus

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Development, challenge and reward

Great digital team and interesting work

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