Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at RAC?

89% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Roadside Technician (18) , Manager (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (13) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 88 reviews)); "Colleagues are great and the workplace is relaxed not stressful." ((in 65 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 49 reviews)); "Great team and community in the company" ((in 42 reviews)); "Benefits are good" ((in 40 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management, will let agency go with little to no notice if call volume is lower than anticipated" ((in 38 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 20 reviews)); "pension is not market leading" ((in 8 reviews)); "constant pressure to hit targets" ((in 8 reviews)); "Clear and direct communication helps create a performance culture but again might not suit all personality types" ((in 7 reviews))

What are the top reviewed RAC locations?

Atlantic City , Bronx , Minnesota City , Andersonville , London , Portland , Atlanta

RAC reviews

4.5

89% would recommend to a friend

(1,050 total reviews)

Dave Hobday

93% approve of CEO

84% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

RAC has an employee rating of 4.5 out of 5 stars, based on 1,050 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

1K reviews

5.0

Jan 26, 2026

A customer oriented results focussed organisation that works at pace

Snr. manager

Recommend

CEO approval

Business Outlook

Pros

Driven, results focussed with a passion from the top to raise the bar and constantly seek out opportunities for growth Pace of change and decision making Clear commitments and objectives where everyone is held accountable

Cons

Resource model challenged to control costs

5.0

Jan 26, 2026

Fast paced, brilliant team, rewarding!

Director of engineering

Recommend

CEO approval

Business Outlook

Pros

RAC is an extremely rewarding and fast paced place to work! The team culture is brilliant, the challenges are tough but great to solve alongside the rest of your team.

Cons

For me personally there's a bit of travelling involved, but that was clear and known upfront so doesn't cause an issue.

5.0

Jan 26, 2026

Great people, strong benefits, and room to grow

Operations

Recommend

CEO approval

Business Outlook

Pros

Great place to work with supportive, talented colleagues who create a collaborative and welcoming environment. The company offers good employee benefits and provides strong opportunities for professional development, learning, and career growth. There’s a real sense of teamwork, and people are encouraged to improve and take on new challenges.

Cons

The fast-paced environment can be demanding at times, but it also helps you learn quickly and build resilience. High standards mean expectations are strong, which can be challenging, but it pushes employees to grow and perform at a higher level.

Viewing 64 - 66 of 1,050 Reviews

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Jobs at RAC

Assistant Chief Maintenance Engineer - Olive Branch, MS Campus

RAC

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A customer oriented results focussed organisation that works at pace

Fast paced, brilliant team, rewarding!

Great people, strong benefits, and room to grow

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