Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at RAC?

89% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Roadside Technician (18) , Manager (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (13) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 87 reviews)); "Colleagues are great and the workplace is relaxed not stressful." ((in 63 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 47 reviews)); "Great team and community in the company" ((in 39 reviews)); "Benefits are good" ((in 33 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management, will let agency go with little to no notice if call volume is lower than anticipated" ((in 36 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 20 reviews)); "High pressure applied to step down from current role purely to save costs" ((in 9 reviews)); "pension is not market leading" ((in 8 reviews)); "lack of communication, long wait times, recovery booking delays" ((in 7 reviews))

What are the top reviewed RAC locations?

Atlantic City , Bronx , Minnesota City , Andersonville , London , Portland , Atlanta

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RAC

RAC reviews

4.5

89% would recommend to a friend

(1,054 total reviews)

Dave Hobday

92% approve of CEO

84% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,054 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

RAC has an employee rating of 4.5 out of 5 stars, based on 1,054 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

1K reviews

3.0

Jan 22, 2024

So-so

Motor claims advisor

Recommend

CEO approval

Business Outlook

Pros

Great people Great location Busy environment

Cons

Higher management - only ever see them in emails Terrible systems Lots of pressure for below average pay for sector

5.0

Jan 19, 2024

22 years and counting

Shift supervisor

Recommend

CEO approval

Business Outlook

Pros

Engagement with staff is key. I've worked here for 22 years now RAC have an amazing colleague benefit programme, awards night and support

Cons

Carpark could be bigger canteen could be subsidised

3.0

Jan 15, 2024

CV filler for anyone starting out on their Legal Career

Legal advisor

Recommend

CEO approval

Business Outlook

Pros

Good opportunity to learn and puts you under pressure

Cons

Can be overwhelming and emotionally draining

Viewing 658 - 660 of 1,054 Reviews

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Jobs at RAC

Assistant Chief Maintenance Engineer - Olive Branch, MS Campus

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So-so

22 years and counting

CV filler for anyone starting out on their Legal Career

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