Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at RAC?

89% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Roadside Technician (18) , Manager (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (13) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 87 reviews)); "Colleagues are great and the workplace is relaxed not stressful." ((in 63 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 47 reviews)); "Great team and community in the company" ((in 39 reviews)); "Benefits are good" ((in 33 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management, will let agency go with little to no notice if call volume is lower than anticipated" ((in 36 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 20 reviews)); "High pressure applied to step down from current role purely to save costs" ((in 9 reviews)); "pension is not market leading" ((in 8 reviews)); "lack of communication, long wait times, recovery booking delays" ((in 7 reviews))

What are the top reviewed RAC locations?

Atlantic City , Bronx , Minnesota City , Andersonville , London , Portland , Atlanta

RAC reviews

4.5

89% would recommend to a friend

(1,054 total reviews)

Dave Hobday

93% approve of CEO

84% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

RAC has an employee rating of 4.5 out of 5 stars, based on 1,054 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

1K reviews

5.0

Dec 18, 2024

Challenging and rewarding

Senior product designer

Recommend

CEO approval

Business Outlook

Pros

Hands off management. Flexible working. Provided with the tools, resources and support needed to do my work to a good standard. Business shows an active interest in the output of our team. Supportive and accessible management structure within our squad. Clear goals and vision.

Cons

Can vary depending on which arm of the business you're working for. Some middle managers display outdated values and attributes which require addressing. Lack of career opportunities - favoritism is common

4.0

Dec 18, 2024

Great people, great tech, solving real problems for real people

Frontend engineer

Recommend

CEO approval

Business Outlook

Pros

Very friendly people Working with a great modern tech-stack Solving real problems for real people

Cons

Sometimes operational pressure and desires push work quicker than is comfortable, and leads to bugs and tech-debt. But this is the nature of most large businesses.

5.0

Dec 17, 2024

Fast paced, high energy, high growth

Operations leader

Recommend

CEO approval

Business Outlook

Pros

Great place for those who want to grow their career in an organisation that is genuinely going places... continued year on year growth and real sense of momentum.

Cons

Everyone must play their part. Not for those who don't want to be challenged.

Viewing 685 - 687 of 1,054 Reviews

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Jobs at RAC

Assistant Chief Maintenance Engineer - Olive Branch, MS Campus

RAC

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