Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at RAC?

89% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Roadside Technician (18) , Manager (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (13) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 89 reviews)); "Fun and friendly colleagues" ((in 64 reviews)); "Great team and good atmosphere" ((in 46 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 43 reviews)); "Benefits are good" ((in 35 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management, will let agency go with little to no notice if call volume is lower than anticipated" ((in 36 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 20 reviews)); "constant pressure to hit targets" ((in 9 reviews)); "lack of communication, long wait times, recovery booking delays" ((in 7 reviews)); "Senior Management are awful and run by fear/demands." ((in 6 reviews))

What are the top reviewed RAC locations?

Atlantic City , Bronx , Minnesota City , Andersonville , London , Portland , Atlanta

RAC reviews

4.5

89% would recommend to a friend

(1,052 total reviews)

Dave Hobday

93% approve of CEO

84% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

RAC has an employee rating of 4.5 out of 5 stars, based on 1,052 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

1K reviews

5.0

May 2, 2024

Amazing

Patrolman

Recommend

CEO approval

Business Outlook

Pros

Support Family feel Consistent Dedicated to staff and customer satisfaction

Cons

So far I can't fault the company

5.0

Apr 25, 2024

Brilliant team, strong leadership, clear direction

Head of resourcing & talent

Recommend

CEO approval

Business Outlook

Pros

A customer orientated culture, with lots of opportunity to grow your career and gain exposure and deliver value. A clear strategic plan, lacks bureaucracy. Regular updates from the CEO and wider Exec who are visible and accountable. Colleague share scheme is a brilliant incentive.

Cons

The motoring services market is highly competitive and RAC strive to meet demand in all areas which means the pace of work can be fast! If you want to join an organisation which brings you challenge, breadth and pace, RAC are a great company to consider.

5.0

Apr 12, 2024

Great company to work for

Head of pr and external relations

Recommend

CEO approval

Business Outlook

Pros

The RAC is a positive, progressive, inclusive and highly proactive organisation, always looking to serve its members better. It also works hard to do its best for its staff which is why colleague engagement is extremely high. I am very proud to work for such an iconic brand.

Cons

Struggle to think of any.

Viewing 727 - 729 of 1,052 Reviews

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Jobs at RAC

Assistant Chief Maintenance Engineer - Olive Branch, MS Campus

RAC

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Amazing

Brilliant team, strong leadership, clear direction

Great company to work for

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