Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at RAC?

89% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Roadside Technician (18) , Manager (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (13) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 84 reviews)); "Fun and friendly colleagues" ((in 68 reviews)); "Great team and community in the company" ((in 44 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 43 reviews)); "Benefits are good" ((in 39 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management, will let agency go with little to no notice if call volume is lower than anticipated" ((in 35 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 20 reviews)); "High pressure applied to step down from current role purely to save costs" ((in 8 reviews)); "Clear and direct communication helps create a performance culture but again might not suit all personality types" ((in 6 reviews)); "It's border line bullying and like being at school." ((in 6 reviews))

What are the top reviewed RAC locations?

Atlantic City , Bronx , Minnesota City , Andersonville , London , Portland , Atlanta

RAC reviews

4.5

89% would recommend to a friend

(1,052 total reviews)

Dave Hobday

93% approve of CEO

84% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,052 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

RAC has an employee rating of 4.5 out of 5 stars, based on 1,052 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

1K reviews

5.0

Feb 29, 2024

RAC Motorists Champion

Academy training manager

Recommend

CEO approval

Business Outlook

Pros

Every day is different and if you enjoy helping people & pray blemish solving I can think of no better employer or role.

Cons

Shift Work can be a strain for some

5.0

Feb 28, 2024

Great place to work

Head of commercial

Recommend

CEO approval

Business Outlook

Pros

Ability to make a difference - demanding & fast paced, but autonomy to get stuff done, helping customers at the roadside 24/7/365. Great career opportunities

Cons

No major cons to mention

4.0

Feb 28, 2024

Great organisation, providing a really important service to all motorists

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great Brand recognition Delivers really meaningful services to motiorists Appetite to constantly improve and change

Cons

Resources very thin for what needs doing

Viewing 748 - 750 of 1,052 Reviews

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Jobs at RAC

Assistant Chief Maintenance Engineer - Olive Branch, MS Campus

RAC

RAC reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

RAC Motorists Champion

Great place to work

Great organisation, providing a really important service to all motorists

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