Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at RAC?

89% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Roadside Technician (18) , Manager (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (13) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 84 reviews)); "Fun and friendly colleagues" ((in 68 reviews)); "Great team and community in the company" ((in 44 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 43 reviews)); "Benefits are good" ((in 39 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management, will let agency go with little to no notice if call volume is lower than anticipated" ((in 35 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 20 reviews)); "High pressure applied to step down from current role purely to save costs" ((in 8 reviews)); "Clear and direct communication helps create a performance culture but again might not suit all personality types" ((in 6 reviews)); "It's border line bullying and like being at school." ((in 6 reviews))

What are the top reviewed RAC locations?

Atlantic City , Bronx , Minnesota City , Andersonville , London , Portland , Atlanta

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RAC

RAC reviews

4.5

89% would recommend to a friend

(1,052 total reviews)

Dave Hobday

93% approve of CEO

84% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.4

Culture & values

4.4

Senior management

4.4

Compensation and benefits

4.3

Work/Life balance

4.3

Career opportunities

RAC has an employee rating of 4.5 out of 5 stars, based on 1,052 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

1K reviews

2.0

Mar 9, 2023

Poor pay

Patrolman

Recommend

CEO approval

Business Outlook

Pros

Tools and van supplied paid from you leave home

Cons

Poor pay for unsocial hours and dangerous job

1.0

Mar 3, 2023

Racist people

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good pay but inconsiderate managers

Cons

Non cooperative managers and racist.

4.0

Feb 27, 2023

Decent pay, but cliquey at management level but generally good colleagues

Customer service specialist

Recommend

CEO approval

Business Outlook

Pros

Really flexible hours Great Overtime pay Straightforward job Plenty of training Good work environment

Cons

You hear a lot of complaints and most of the time can’t help A lot of decisions are made at corporate without consultation or consideration for staff During the time I was there, the Uk had a Major supply chain crisis which coupled with our staff shortage, congestion and weather often made it impossible to get to customers at a reasonable time or offer much assistance

Viewing 760 - 762 of 1,052 Reviews

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Jobs at RAC

FRONT DESK

Olive Branch, MS

View job

Assistant Chief Maintenance Engineer - Olive Branch, MS Campus

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Poor pay

Racist people

Decent pay, but cliquey at management level but generally good colleagues

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