RAC reviews

4.5

89% would recommend to a friend

(1,052 total reviews)
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Dave Hobday

93% approve of CEO

84% positive business outlook

RAC has an employee rating of 4.5 out of 5 stars, based on 1,052 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

1K reviews
4.0
Feb 6, 2024

RAC

Recommend
CEO approval
Business Outlook

Pros

Friendly place to work, good colleagues fast paced calls coming in all the time, helping people in trouble. Having rota that covers a full 12 months have to be flexible as levels can change

Cons

procedure/rules can change very quickly sometime within hours, floating holiday are hit and miss if not given does not always understand why turned down

5.0
Feb 5, 2024
Recommend
CEO approval
Business Outlook

Pros

I joined RAC nearly 7 years ago having been made redundant at my last company. Since I walked through the door, I can honestly say that it’s been one of the best things to happen to my career. I’ve seen the business grow and have huge success over that time. That success has been shared across our colleague network through our employee engagement program and the implementation of great benefits. The business focus on colleague wellbeing is second to none, with the pandemic being a great example, where colleagues were protected by furlough leave or had the opportunity of working from the safety of home. I’ve been privileged to be able to represent the business through a number of awards events, and seeing fantastic success, including my own department winning recognition from a respected industry body within the Contact Centre industry. RAC also has a superb individual recognition program, including our Orange Heroes annual gala event that celebrates those who have made a significant contribution to our performance. The business recognises the importance of work / life balance, and provides colleagues with tools that allow the opportunity to request annual leave outside of working hours, as well as a fantastic internal social media platform provided by Workplace, which is the centre of all business communications. I’m proud to call myself an RAC colleague and would recommend our business to anyone keen to join a business that cares about people, and rewards hard work.

Cons

Parking can sometimes be a bit of a challenge depending on shift time.

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Glassdoor has 1,120 RAC reviews submitted anonymously by RAC employees. Read employee reviews and ratings on Glassdoor to decide if RAC is right for you.