Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at RAC?

89% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Roadside Technician (18) , Manager (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (13) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 84 reviews)); "Fun and friendly colleagues" ((in 66 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 52 reviews)); "Great team and community in the company" ((in 46 reviews)); "Benefits are good" ((in 41 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management, will let agency go with little to no notice if call volume is lower than anticipated" ((in 41 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 20 reviews)); "High pressure applied to step down from current role purely to save costs" ((in 12 reviews)); "pension is not market leading" ((in 9 reviews)); "No career progression" ((in 8 reviews))

What are the top reviewed RAC locations?

Atlantic City , Bronx , Minnesota City , Andersonville , London , Portland , Atlanta

RAC reviews

4.5

89% would recommend to a friend

(1,052 total reviews)

Dave Hobday

93% approve of CEO

84% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

RAC has an employee rating of 4.5 out of 5 stars, based on 1,052 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

1K reviews

5.0

Aug 25, 2022

Fast paced

Customer expert

Recommend

CEO approval

Business Outlook

Pros

Great earnings and benefits you get lots of training

Cons

Fast paced. If you don’t like targets it’s not for you

RAC Response

3y

Thankyou for taking the time to review your experience here at RAC. We are fast paced, we focus on delivering vital services to our members and customers, whilst we strive to ensure a fantastic customer experience.

3.0

Aug 24, 2022

good

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

You meet a lot of lovely customers

Cons

The job is very stressful

1.0

Aug 19, 2022

Terrible place to work

Customer expert

Recommend

CEO approval

Business Outlook

Pros

Good pay On going training Incentives for overtime

Cons

Fast paced A lot of pressure Not much support from managers Some weeks working 6 days in a row Not much room for advancement unless you progress to manager/team leader A lot of pressure to do overtime Not understanding when it comes to sick leave Favour towards certain employees

RAC Response

3y

Ensuring our people have a work life balance is important to us here at RAC. We are sorry to her that your experience seemed to fall below our expectations here. All the best with your career in the future.

Viewing 808 - 810 of 1,052 Reviews

Top companies for "Compensation and Benefits" near you

Valvoline Instant Oil Change

3.8★Compensation & Benefits

Blue Beacon

3.6★Compensation & Benefits

Christian Brothers Automotive

3.8★Compensation & Benefits

AAMCO

3.5★Compensation & Benefits

Jobs at RAC

Assistant Chief Maintenance Engineer - Olive Branch, MS Campus

RAC

RAC reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Fast paced

good

Terrible place to work

Top companies for "Compensation and Benefits" near you

Jobs at RAC

RAC reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Top companies for "Compensation and Benefits" near you

Jobs at RAC

RAC reviews FAQs