Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at RAC?

89% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Roadside Technician (18) , Manager (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (13) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 85 reviews)); "Colleagues are great and the workplace is relaxed not stressful." ((in 69 reviews)); "Great team and good atmosphere" ((in 50 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 49 reviews)); "Benefits are good" ((in 38 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management, will let agency go with little to no notice if call volume is lower than anticipated" ((in 37 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 21 reviews)); "High pressure applied to step down from current role purely to save costs" ((in 11 reviews)); "No career progression" ((in 9 reviews)); "pension is not market leading" ((in 8 reviews))

What are the top reviewed RAC locations?

Atlantic City , Bronx , Minnesota City , Andersonville , London , Portland , Atlanta

RAC reviews

4.5

89% would recommend to a friend

(1,052 total reviews)

Dave Hobday

93% approve of CEO

84% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.4

Culture & values

4.4

Senior management

4.4

Compensation and benefits

4.3

Work/Life balance

4.3

Career opportunities

RAC has an employee rating of 4.5 out of 5 stars, based on 1,052 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

1K reviews

4.0

Jun 16, 2022

Great Local management

Test analyst

Recommend

CEO approval

Business Outlook

Pros

They have some of the most supportive managers i've dealt with.

Cons

Higher/executive management tend to be selfish and unsupportive

RAC Response

3y

Thank you for taking the time to review. Great to know that you felt supported by your managers, and that you enjoyed your time at RAC.

5.0

Jun 13, 2022

Fantastic!

Roadside technician

Recommend

CEO approval

Business Outlook

Pros

Constant up to date training, always given the best opportunity available. Great meeting new people everyday, sorting peoples problems out for them, very rewarding. Uncapped earnings

Cons

Shift work isn’t always great, but it’s to be expected in a role like this.

RAC Response

4y

We're delighted that your enjoying your time with RAC, and building your career with us. Continual development is important to our colleagues, and its great to know that this is important to you. Thankyou for your review.

3.0

May 19, 2022

okay

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

great people, collaborations, good perks and benefits

Cons

bad management, terrible location, not much scope for career progression

RAC Response

4y

Thankyou for highlighting the benefits of working for RAC, and the great people that we have as colleagues. Career progression is important to us, along with developing our people, and where possible we support this as much as we can. Thankyou for your review.

Viewing 826 - 828 of 1,052 Reviews

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Jobs at RAC

Assistant Chief Maintenance Engineer - Olive Branch, MS Campus

RAC

RAC reviews

Ratings by category

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Great Local management

Fantastic!

okay

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