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      RAC

      Engaged Employer

      RAC reviews

      4.5

      89% would recommend to a friend

      (1,050 total reviews)
      avatar

      Dave Hobday

      93% approve of CEO

      84% positive business outlook

      Ratings by category

      4.7

      Diversity & inclusion

      4.4

      Culture & values

      4.4

      Senior management

      4.4

      Compensation and benefits

      4.3

      Work/Life balance

      4.3

      Career opportunities

      RAC has an employee rating of 4.5 out of 5 stars, based on 1,050 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      1.0
      Nov 26, 2020

      Terrible management, bullying and lying to staff and members

      Roadside technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Reasonable Salary, no real commute

      Cons

      Company ran by people with little to no mechanical background, coming from retail. Do not actually offer the service advertised on tv, website and marketing. Constant bullying to sell or refer.. Report big profits then insult staff come pay negotiations whilst senior management more than likely rub their hands together taking bonuses. No moral or ethical standards left in the management of this company. Roadside patrols blamed for everything that goes wrong and generally treated like dirt. Especially during Covid-19

      4.0
      Nov 23, 2020

      RAC the place to BE

      Membership representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      ongoing feedback, one to ones and training from management. Support is always on call when on difficult calls. its friendly atmosphere and i have built friendships with colleagues.

      Cons

      some phone calls are difficult, however through my time here i have developed a think skin.

      5.0
      Nov 22, 2020

      Great company to work for.

      Team manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      RAC is a like a family where you go to be with the people you work with and this then shows in the way we can do our jobs. For such a big company no one is unapproachable from Dave Hobday as CEO through any layer of manager down, everyone takes time to listen to members of the team. This is backed up by good staff benefits including pensions and employee assistance lines.

      Cons

      No grumbles that you wouldn't find in any job anywhere

      Viewing 925 - 927 of 1,050 Reviews
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      Glassdoor has 1,118 RAC reviews submitted anonymously by RAC employees. Read employee reviews and ratings on Glassdoor to decide if RAC is right for you.