Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at RAC?

89% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Roadside Technician (18) , Manager (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (13) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 89 reviews)); "Fun and friendly colleagues" ((in 61 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 43 reviews)); "Benefits are good" ((in 40 reviews)); "Great teamworking ethos and culture" ((in 33 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management, will let agency go with little to no notice if call volume is lower than anticipated" ((in 36 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 21 reviews)); "pension is not market leading" ((in 9 reviews)); "constant pressure to hit targets" ((in 9 reviews)); "Constant bullying to sell or refer.. Report big profits then insult staff come pay negotiations whilst senior management more than likely rub their hands together taking bonuses." ((in 6 reviews))

What are the top reviewed RAC locations?

Atlantic City , Bronx , Minnesota City , Andersonville , London , Portland , Atlanta

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RAC

RAC reviews

4.5

89% would recommend to a friend

(1,051 total reviews)

Dave Hobday

93% approve of CEO

84% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,051 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

RAC has an employee rating of 4.5 out of 5 stars, based on 1,051 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

1K reviews

4.0

May 19, 2020

Good pay

Renewal consultant

Recommend

CEO approval

Business Outlook

Pros

Good pay & great monthly bonus if you do well

Cons

Quite hard to reach targets At times

4.0

May 13, 2020

Good, Lot's of Progression

Customer service advisor

Recommend

CEO approval

Business Outlook

Pros

Loads of progression opportunities and a high hourly rate. Incentives in busy periods pay + £5 or even £10 per hour. Usually lots of overtime. Friendly colleagues and a real teamwork ethos.

Cons

24hr company so could be asked to work late (but personal situations can allow for flexibility)

3.0

Feb 23, 2020

Some staff are very helpful and patient

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great atmosphere and some staff are really nice

Cons

May not keep you on after 6 months

Viewing 964 - 966 of 1,051 Reviews

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Jobs at RAC

Assistant Chief Maintenance Engineer - Olive Branch, MS Campus

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Good pay

Good, Lot's of Progression

Some staff are very helpful and patient

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