Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at RAC?

89% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Roadside Technician (18) , Manager (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (13) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 87 reviews)); "Fun and friendly colleagues" ((in 62 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 45 reviews)); "Great team and community in the company" ((in 44 reviews)); "Benefits are good" ((in 43 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management, will let agency go with little to no notice if call volume is lower than anticipated" ((in 34 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 21 reviews)); "No career progression" ((in 9 reviews)); "High pressure applied to step down from current role purely to save costs" ((in 9 reviews)); "Clear and direct communication helps create a performance culture but again might not suit all personality types" ((in 6 reviews))

What are the top reviewed RAC locations?

Atlantic City , Bronx , Minnesota City , Andersonville , London , Portland , Atlanta

RAC reviews

4.5

89% would recommend to a friend

(1,050 total reviews)

Dave Hobday

93% approve of CEO

84% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

RAC has an employee rating of 4.5 out of 5 stars, based on 1,050 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

1K reviews

3.0

May 4, 2017

Service Patrol

Service patrol

Recommend

CEO approval

Business Outlook

Pros

Proud position, helping customers in their hr of need, company van uniform / equipment supplied, Excellent professional in house up to date technical training, Company pension. Generous holiday package.

Cons

Non uniform Shift work patterns, varying start / finish times, earlies, lates, weekends, bank holidays, all weather conditions, would not recommend to Family person. Too much pressure to sell customers memberships and parts !

1.0

Mar 19, 2017

Breakdown advisor

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

None - constant change in temporary staff , no career prospects

Cons

Just a number to the RAC , they get rid of you as quick as they employ you.

1.0

Dec 14, 2016

The worst years in my career

Manager

Recommend

CEO approval

Business Outlook

Pros

The actual people in role working hard made it worth it

Cons

If your face doesn't fit , extreme 'pack mentality' amongst senior mangagement .

Viewing 1039 - 1041 of 1,050 Reviews

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Service Patrol

Breakdown advisor

The worst years in my career

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