Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at RAC?

89% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Roadside Technician (18) , Manager (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (13) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 85 reviews)); "Colleagues are great and the workplace is relaxed not stressful." ((in 65 reviews)); "Great team and community in the company" ((in 46 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 44 reviews)); "Great teamworking ethos and culture" ((in 37 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management, will let agency go with little to no notice if call volume is lower than anticipated" ((in 37 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 19 reviews)); "High pressure applied to step down from current role purely to save costs" ((in 9 reviews)); "pension is not market leading" ((in 8 reviews)); "Clear and direct communication helps create a performance culture but again might not suit all personality types" ((in 8 reviews))

What are the top reviewed RAC locations?

Atlantic City , Bronx , Minnesota City , Andersonville , London , Portland , Atlanta

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RAC

RAC reviews

4.5

89% would recommend to a friend

(1,051 total reviews)

Dave Hobday

93% approve of CEO

84% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,051 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

RAC has an employee rating of 4.5 out of 5 stars, based on 1,051 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

1K reviews

5.0

Jul 30, 2022

Stable

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Stable and secure place to work. Flexible hours

Cons

Not too adapt to change

5.0

Jul 24, 2022

Great place to work!

Pricing development

Recommend

CEO approval

Business Outlook

Pros

Methodical Relaxed Open to change People that actually care Approachable

Cons

Can't think of any cons

4.0

Jul 7, 2022

Good overtime pay

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Lots of overtime available at high pay

Cons

Can be Work place gossip

RAC Response

Were delighted that your enjoying your time here at RAC, and that its fulfilling your expectations. Should you wish to discuss any elements of your work environment, please feel free to reach out to your line manager, or HR. Thank you for your review.

Viewing 112 - 114 of 1,051 Reviews

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Stable

Great place to work!

Good overtime pay

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