RAC reviews

Thank you for sharing your feedback. It’s great to hear that your experience over the last few years has been rewarding and that the pace, purpose and support at the RAC help you grow and make a real impact. We appreciate your note about the challenges too. We know the pace can be demanding and priorities can shift quickly, and we’re continuing to focus on clearer planning and the right support to help teams manage busy periods. We appreciate your honesty about the challenges too. We know the pace can be demanding and priorities can shift quickly, and we’re continuing to focus on clearer planning and the right support to help teams manage busy periods. We’re glad you’re thriving and proud to have you as part of the RAC.

Thank you for sharing your feedback, and for the many years you spent with the RAC. It’s good to hear that you valued the benefits and support during your time with us. We also appreciate your comments around sales expectations. While recommending relevant products and services is part of supporting our members, it should always sit alongside delivering safe, timely and high‑quality roadside assistance. Our brand values remain at the heart of everything we do, and they continue to guide how we support our members and our colleagues. Your points about investing in skilled people, strong training and consistently getting to members quickly are important, and we’re committed to strengthening these areas - with some great advancements underway within patrol really soon! Thank you again for your feedback and for the contribution you made during your time with the RAC.