Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at RAC?

89% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Roadside Technician (18) , Manager (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (13) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 87 reviews)); "Colleagues are great and the workplace is relaxed not stressful." ((in 66 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 45 reviews)); "Great team and good atmosphere" ((in 43 reviews)); "Benefits are good" ((in 41 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management, will let agency go with little to no notice if call volume is lower than anticipated" ((in 34 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 20 reviews)); "Not the best pension or benefits" ((in 9 reviews)); "No career progression" ((in 8 reviews)); "constant pressure to hit targets" ((in 8 reviews))

What are the top reviewed RAC locations?

Atlantic City , Bronx , Minnesota City , Andersonville , London , Portland , Atlanta

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RAC

RAC reviews

4.5

89% would recommend to a friend

(1,050 total reviews)

Dave Hobday

93% approve of CEO

84% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.4

Culture & values

4.4

Senior management

4.4

Compensation and benefits

4.3

Work/Life balance

4.3

Career opportunities

RAC has an employee rating of 4.5 out of 5 stars, based on 1,050 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

1K reviews

2.0

Aug 16, 2023

Poor management and unrealistic targets

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people within your team

Cons

Poor management and toxic environment.

1.0

Jul 11, 2023

Shambles

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good holiday hours, large car park

Cons

Poor work/life balance, little to no progression, management dint care for staff or customers

3.0

Jun 27, 2023

Patrol

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexability,working on your own,customer experience

Cons

Unsociable hours,pressure to exceed kpi

Viewing 202 - 204 of 1,050 Reviews

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Jobs at RAC

Assistant Chief Maintenance Engineer - Olive Branch, MS Campus

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Poor management and unrealistic targets

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