Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at RAC?

89% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Roadside Technician (18) , Manager (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (13) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 85 reviews)); "Colleagues are great and the workplace is relaxed not stressful." ((in 69 reviews)); "Great team and good atmosphere" ((in 50 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 49 reviews)); "Benefits are good" ((in 38 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management, will let agency go with little to no notice if call volume is lower than anticipated" ((in 37 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 21 reviews)); "High pressure applied to step down from current role purely to save costs" ((in 11 reviews)); "No career progression" ((in 9 reviews)); "pension is not market leading" ((in 8 reviews))

What are the top reviewed RAC locations?

Atlantic City , Bronx , Minnesota City , Andersonville , London , Portland , Atlanta

RAC reviews

4.5

89% would recommend to a friend

(1,050 total reviews)

Dave Hobday

93% approve of CEO

84% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,050 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

RAC has an employee rating of 4.5 out of 5 stars, based on 1,050 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

1K reviews

5.0

Mar 25, 2021

Supportive, positive & interesting place to work

Digital marketing manager

Recommend

CEO approval

Business Outlook

Pros

Supportive - senior management, line managers and HR all make time to listen and act upon feedback regularly. Well-being is prioritised Positive - there is a positive, fun, friendly atmosphere - even over Teams working from home. I joined in lockdown and have felt part of the team from the start, despite not meeting them in person Interesting - forward thinking digital marketing strategies. Plenty of opportunities to learn and develop

Cons

There are the usual challenges of working in a large organisation but the positives far outweigh any negatives.

2.0

Feb 25, 2021

Customer service

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good bonus insentives. Friendly staff. Opportunities

Cons

Call after call Really early mornings and late nights

4.0

Feb 22, 2021

Good environment, poor structure

Operations

Recommend

CEO approval

Business Outlook

Pros

The environment can be enjoyable and it’s a good place to be if you enjoy you’re happy in your role

Cons

There is a lack of structure and development plan offered, often leading to false promises.

Viewing 229 - 231 of 1,050 Reviews

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Jobs at RAC

Assistant Chief Maintenance Engineer - Olive Branch, MS Campus

RAC

RAC reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Supportive, positive & interesting place to work

Customer service

Good environment, poor structure

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