RAC reviews

Thank you for taking the time to share your feedback. We're really pleased to hear you value the benefits, stability, and strong sense of community. We also recognise the concerns you've raised around support for parents, stress levels, and management empathy. If you'd prefer to speak with someone other than your line manager, we encourage you to reach out to the People Team (HR), who are here to support you. Your wellbeing and work-life balance are important to us, and we’re committed to making ongoing improvements in these areas. We’d also like to highlight that we offer a range of wellbeing resources, including a 24/7 confidential support service (details can be found on The Hub) and we’re continuing to expand these offerings.

Thanks for your review. We're glad to hear you’re enjoying the team dynamic and working hours. We understand that dealing frustrated customers in busy periods can be tough sometimes and we really appreciate everything you do every day to keep our customers updated and calm. We want to reassure you, our mobile and roadside mechanics are a constantly growing and vital part of our operation, and we’re always looking at ways to strengthen resources on the road to better support both our colleagues and our customers.