This place is completely miserable from top to bottom. The workplace is toxic between departments, and even within them. Management doesn't trust their workers and the workers don't think management is looking out for them and for good reason.
Owners truly believe butts in seats is all that matters. You are expected to be at your at your desk for at least eight hours and logging activity to the CRM.
And you're not actually in a sales position, no matter what they tell you in the interview - you're a customer service rep, and you're going to take very angry phone calls and emails from customers all day, ever day. That's your entire job! If I had known that, I never would have taken the job.
Work from home priviledges were recently taken away without warning for the entire sales department after having them for a long time, even though nobody was abusing it, and there was no explanation given about why. One more benefit gone, just like that. Not to mention our health care plan, dental plan and PTO are all terrible.
Not just salary, but the bonus structure for the sales team is a joke, too. It doesn't matter how much sales growth there is, your bonus will be pathetically small. We're talking single digit percentage of your salary. Don't believe what management tells you in your interview!
It's all so far underneath what other companies offer its pathetic. But that's what the company is. Leadership is cheap, period.
This place exists to make the few owners rich and everyone else miserable. The assembly workers aren't even allowed to sit down!There is no care for work life balance, or well being of the employees. You're going to work on Christmas Eve, New Years Eve, you name it, even though the leadership will all be off vacationing for weeks at a time.
