Is RBC a good company to work for as a Client Service Representative?

Client Service Representative professionals working at RBC have rated their employer with 4.0 out of 5 stars in 45 Glassdoor reviews. This is a higher than average score with the overall rating of RBC employees being 3.9 out of 5 stars. Search open Client Service Representative Jobs at RBC now and start preparing for your job interview by browsing frequently asked Client Service Representative interview questions at RBC .

Does RBC pay Client Service Representative employees well?

Client Service Representative professionals rate their compensation and benefits at RBC with 3.0 out of 5 stars based on 45 anonymously submitted employee reviews. This is 18.2% worse than the company average rating for salary and benefits. Find out more about Client Service Representative salaries at RBC.

What are the top reviewed jobs at RBC?

Banking Advisor (1297) , Client Advisor (821) , Analyst (492) , Financial Advisor (380) , Associate (352) , Business Analyst (303) , Manager (279) , Director (257) , Senior Manager (245) , Customer Service Representative (230) , Software Developer (209) , Associate Director (169) , Financial Analyst (164) , Intern (162) , Account Manager (152)

What are the pros of working at RBC according to real employee reviews?

"RBC has great culture in the sense that it cares about its client and always want to do the best for them." ((in 1441 reviews)); "Good benefit such as medical and dental" ((in 1326 reviews)); "Company value is great and the people there are very friendly to each other" ((in 1071 reviews)); "Flexible and good work life balance" ((in 952 reviews)); "Great team and working in real time industry leading research initiatives in the time of AI" ((in 456 reviews))

What are the cons of working at RBC according to real employee reviews?

"Low pay: The compensation for this role was on the lower end compared to similar positions in the industry." ((in 902 reviews)); "Low salary and many people that should not be there as they don't do much and regularly WFH" ((in 688 reviews)); "poor management and u could get fired all of a sudden." ((in 456 reviews)); "Not a great employer if you have a bad manager who is good at everything but managing people." ((in 320 reviews)); "Banking hours are long and hectic at month ends" ((in 286 reviews))

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RBC

RBC Client Service Representative reviews

4.0

Be the first to recommend this company

(45 total reviews)

David I. McKay

Not enough data to show CEO approval

Ratings by category

3.5

Work/Life balance

3.0

Compensation and benefits

2.0

Senior management

2.0

Career opportunities

Client Service Representative employees have rated RBC with 4.0 out of 5 stars, based on 45 company reviews on Glassdoor. This indicates that most Client Service Representative professionals have a good working experience there. RBC is rated in line with the average (within 1 standard deviation) by Client Service Representative professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

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Reviews by job title

45 reviews

4.0

Sep 8, 2019

Good Culture, management decent, hours for new tellers not good

Client service representative

Recommend

CEO approval

Business Outlook

Pros

- Some really good managers in Ottawa South Community and one not so good one... - Learn very valuable information on finances - Awesome Culture at RBC, however not as aggressive at TD which is leading to TD taking over

Cons

Pay isnt good especially for tellers not getting full time hours. 17

5.0

Jul 28, 2018

Client Advisor

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Good management, workload, learn new things especially on Financial Literacy

Cons

Co workers sometimes are moody and bossy.

3.0

Jun 19, 2018

Client Advisor 2years

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Clients are really nice, friendly working environment, possibility of being transferred to location of choice.

Cons

No summer vacations, no rotation for Saturdays.

Viewing 31 - 33 of 45 Reviews

Jobs at RBC

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RBC reviews RBC Client Service Representative reviews

RBC

RBC Client Service Representative reviews

Ratings by category

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Reviews by job title

Good Culture, management decent, hours for new tellers not good

Client Advisor

Client Advisor 2years

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