Is RDI a good company to work for?

RDI has an overall rating of 4.0 out of 5, based on over 916 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 78% of employees would recommend working at RDI to a friend and 70% have a positive outlook for the business. The best reviews about RDI have been left by employees working as Supervisor , Customer Service Agent and Program Manager .

Does RDI pay their employees well?

According to anonymously submitted Glassdoor reviews, RDI employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at RDI. This rating has been stable over the past 12 months.

How satisfied are employees working at RDI?

78% of RDI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RDI 3.9 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at RDI?

Customer Service Representative (126) , Agent (54) , Customer Service Agent (51) , Supervisor (39) , Call Center Agent (31) , Customer Service Representative (CSR) (30) , Program Manager (23) , TSR (17) , Team Lead (16) , Call Center Representative (14) , Manager (11) , Management (10) , Sales Associate (10) , Sales Representative (10) , Sales Agent (8)

What are the pros of working at RDI according to real employee reviews?

"The people you work with are great and friendly" ((in 60 reviews)); "Flexible options to work from home." ((in 41 reviews)); "Great coworkers and people to work with" ((in 20 reviews)); "working with others are a great opportunity to to make new friends and hang out." ((in 19 reviews)); "Great work environment and Ell Well program." ((in 18 reviews))

What are the cons of working at RDI according to real employee reviews?

"Low pay and they put you on a lot of programs in a short amount of time" ((in 50 reviews)); "low pay bad management" ((in 29 reviews)); "Benefits are good, but could be a little more affordable." ((in 26 reviews)); "Can't believe anything they say and too much favoritism." ((in 16 reviews)); "When I first started it was a pretty good job pay wasn’t that good but my supervisor was amazing." ((in 15 reviews))

What are employees saying about RDI layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about RDI layoffs and their outlook for job security at RDI in 2026.

What are the top reviewed RDI locations?

Blue Ash , Henderson , Milford , Oxford , Cincinnati , Latonia , Waco , Las Vegas , Connersville , Newport , Covington , Columbus , Milford Center , Latonia Lakes , Omaha , Austin , Seaman , Hamilton , Orlando , Addieville , Virginia Beach , Cincinnatus , New York , Rochester , Oxford , Connerville , Burlington , Little Rock , Indianapolis , Batavia

RDI reviews

4.0

78% would recommend to a friend

(884 total reviews)

Bronson Trebbi

78% approve of CEO

70% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Culture & values

3.9

Work/Life balance

3.9

Career opportunities

3.8

Senior management

3.6

Compensation and benefits

RDI has an employee rating of 4.0 out of 5 stars, based on 884 company reviews on Glassdoor which indicates that most employees have a good working experience there. The RDI employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

884 reviews

3.0

Jun 27, 2022

Good for young adults

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

It’s ok, but does not offer work life balance.

Cons

Does not offer work life balance.

RDI Response

4y

We appreciate your review and your sincere feedback. Our culture truly has a family-oriented environment and we make sure that RDI has the most inclusive team possible. We understand that you wish to get the most out of your opportunity here, including a more balanced work-life ratio, and we suggest reaching out to the ELL Well team and your leadership to assist with your goals!

5.0

Jun 24, 2022

Good place

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

Great culture, great company. Great folks to work with

Cons

For some people it may be a bit faced paced

RDI Response

4y

Thanks for the feedback! We agree that the work here can sometimes be fast-paced; however, that is one of our benefits! At RDI you gain excellent diverse work experience and have the opportunity to try something new so your work never gets boring. We appreciate your time with us and look forward to celebrating your 1-year milestone soon!

5.0

Jun 15, 2022

Family Feeling

Team lead

Recommend

CEO approval

Business Outlook

Pros

RDI is an excellent place to work, I love the family feel and the constant ways they promote better living. This is the first job I have ever had that goes the extra mile to be sure that employees feel supported at work as well as in their personal lives. I work from home and always feel included as though I am in the office.

Cons

I don't really have any cons anything I have ever had issue with has always quickly been resolved

RDI Response

4y

Thank you for sharing your experience at RDI and for leaving such a wonderful review! We are so happy that you enjoy working with us. It is amazing to see how much our team has grown because of people like you who seek to develop within our culture! We are grateful to have you on our team and encourage you to reach out to our leadership to see how we can support you even more!

Viewing 445 - 447 of 884 Reviews

Jobs at RDI

Call Center Customer Service Representative

Clinical Monitoring Standards Lead

Clinical Data Manager - Data Integrity & Investigation

Clinical Operations Lead

RDI

RDI reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good for young adults

Good place

Family Feeling

Jobs at RDI

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