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      RDI

      Engaged Employer

      RDI reviews

      4.0

      78% would recommend to a friend

      (884 total reviews)
      avatar

      Bronson Trebbi

      78% approve of CEO

      70% positive business outlook

      Ratings by demographic groups

      RDI has an employee rating of 4.0 out of 5 stars, based on 884 company reviews on Glassdoor which indicates that most employees have a good working experience there. The RDI employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      884 reviews
      1.0
      Jul 29, 2021

      Horrible company to work for.

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great for high school kids.

      Cons

      They do not pay their employees if they decide to go elsewhere. They cut your hours short but complain if you do not want to work overtime on their watch. I would never recommend this job to anyone it's not worth the hassle and definitely not worth the pay.

      5.0
      Jul 26, 2021

      Top Place to work in Cincinnati!

      Director of culture
      Recommend
      CEO approval
      Business Outlook

      Pros

      Come join the RDI family. Supported by ELLWell. Don't know what ELLWell means then maybe you should come to RDI to better yourself both personally and professionally. RDI has a position for you!

      Cons

      Lot's of people need help so it's customer service with some sales. Dealing with upset customers and their issues. It's our job to resolve them in one interaction. And why we live the #leaveitbetter lifestyle.

      avatar
      RDI Response
      4y
      Thank you for your comment! We are excited to be recognized as one of the Top Work Places in 2021 and it wouldn't have been possible without our amazing employees! At RDI we offer competitive wages, training classes for every campaign, excellent free course content for continued professional growth, and a strong work/life balance- this is what it means to be part of our ELLWELL culture. Speaking with customers on the phone is part of the job and we train on how to provide the best customer experience possible. The reason we have such good rapport with our clients is because of the awesome customer service our employees provide on a daily basis. We look forward to your continued success at RDI!
      3.0
      Jul 21, 2021

      Review

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fun atmosphere, easy work, nice coworkers

      Cons

      Tells you what you want to hear, promises raises and promotions never fulfills

      Viewing 454 - 456 of 884 Reviews
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      ReviewsRDI reviews

      Glassdoor has 916 RDI reviews submitted anonymously by RDI employees. Read employee reviews and ratings on Glassdoor to decide if RDI is right for you.