RDI reviews

4.0

78% would recommend to a friend

(884 total reviews)
avatar

Bronson Trebbi

78% approve of CEO

70% positive business outlook

RDI has an employee rating of 4.0 out of 5 stars, based on 884 company reviews on Glassdoor which indicates that most employees have a good working experience there. The RDI employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

884 reviews
4.0
Jun 3, 2021

Relaxed environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People are good, not too stressful, they try to stay current with industry technology.

Cons

Benefits can cost more than half of each paycheck, and the coverage still isn't very good.

2.0
May 25, 2021
Recommend
CEO approval
Business Outlook

Pros

Easy to get in. Easy to get to work. Variety of different campaigns to choose from.

Cons

Over crowded. Lack of proper training and lack of working tools and resources. Revolving door company.

avatar
RDI Response
4y
Thanks for the comment. You are correct, being a BPO (Business Process Outsourcing) we have many different lines of business we support. This can range from customer service, technical support, sales, email & web chat and more! At RDI we offer paid training for every campaign that we hire for and even can offer additional training to employees that might need/ask for it. Leadership handles weekly coaching sessions with their teams to ensure we are using best practices and to give positive feedback.
5.0
May 13, 2021

RDI is amazing!

Recommend
CEO approval
Business Outlook

Pros

RDI is amazing! The investment they make in each and every employee is commendable!

Cons

None at this time, everything is amazing!

avatar
RDI Response
5y
Thank you for your comment! We agree, RDI is a great place to work and it all starts with our wonderful employees! From our Learning & Development team to our Operations and ELLWELL teams, everyone does a great job on making sure we invest in our employees. We appreciate you spending the last 5 years with us at RDI and look forward to what the next 5+ years hold!
Viewing 490 - 492 of 884 Reviews

Glassdoor has 916 RDI reviews submitted anonymously by RDI employees. Read employee reviews and ratings on Glassdoor to decide if RDI is right for you.