RDI reviews

4.0

78% would recommend to a friend

(884 total reviews)
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Bronson Trebbi

78% approve of CEO

70% positive business outlook

RDI has an employee rating of 4.0 out of 5 stars, based on 884 company reviews on Glassdoor which indicates that most employees have a good working experience there. The RDI employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

884 reviews
5.0
Nov 9, 2020
Recommend
CEO approval
Business Outlook

Pros

Great management, great culture, fair and respectful of employees.

Cons

None so far that I have experienced.

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RDI Response
5y
Congrats on the 5 years! And thank you for your comment. One of the things that people notice when they start working at RDI is how long our employees have been here. We truly promote employee development and that is easily seen on your first day when you meet your trainer and your management team. What they all have in common is that they’ve been a successful part of RDI for years. That’s the kind of workplace environment that feeds such a positive culture. Here’s to the next 5 years!
5.0
Nov 6, 2020
Recommend
CEO approval
Business Outlook

Pros

The work is engaging, the people are friendly, they have an extremely easy dress code to follow and there are often incentives to make extra cash, sometimes prizes. When I first started in Las Vegas, my campaign had a raffle and I won a 2 night stay at a choice hotel. Another time I was able to attend a "Game of Thrones" theatrical presentation put on by the musician that made the shows music. Very cool. If there is something you need help with, management is always available to assist and make sure your able to move forward with confidence! This goes for off the job also. With our ELWELL program, there is always somebody to provide assistance with things you may be going through, and they will do whatever is possible to aid you as you grow with the company. Some things I have learned about since I've started include general phone etiquette, sales, banking, health insurance, energy usage, and probably a few things I'm forgetting. I have worked at RDI for almost 4 years now and out of all the other jobs I have had in the past, this has by far been the most rewarding!!! I would recommend RDI to anybody in a heartbeat.

Cons

I tried really hard to think of something to put here but could not think of anything that would be specific to RDI.

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RDI Response
5y
Wow, thanks for sharing such a great experience. You definitely hit on one benefit of starting with RDI is the work experience you gain. RDI is an outsource provider and we partner with companies that represent a variety of fields such as Finance, Healthcare, Multimedia/Communications, Home Improvement, and even work with Non-Profit Organizations. This doesn’t even account for the day to day experience of learning and growing in the field of Call Center Operations. Thanks for your (almost) 4 years here at RDI and keep up the great work!
5.0
Nov 3, 2020
Recommend
CEO approval
Business Outlook

Pros

Love the people and the culture

Cons

Not really I can think of except pay

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RDI Response
5y
Thanks for taking the time to comment. And thanks for pointing out what makes RDI such a great place to work: the people and the culture. Although, we might argue that they are one and the same. RDI can only be successful if our employees are successful. So it’s mandatory that we focus on employee development from your first day here.
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Glassdoor has 916 RDI reviews submitted anonymously by RDI employees. Read employee reviews and ratings on Glassdoor to decide if RDI is right for you.