RDI reviews

4.0

78% would recommend to a friend

(884 total reviews)
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Bronson Trebbi

78% approve of CEO

70% positive business outlook

RDI has an employee rating of 4.0 out of 5 stars, based on 884 company reviews on Glassdoor which indicates that most employees have a good working experience there. The RDI employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

884 reviews
5.0
Feb 12, 2016
Recommend
CEO approval
Business Outlook

Pros

Cash and Bonus Incentives for work and attendance, Willingness to adjust work schedule, Ability to involve employee's in making decisions about the workplace such as the attendance policy and keeping employee's involved in ELL Well activities such as donating to various organizations, participating in holiday functions and helping the RDI families who are in need.

Cons

Difficulty in catching the bus from downtown to blue ash due to inclement weather and bus changes. I arrive a hour before my work time.

5.0
Feb 2, 2016
Recommend
CEO approval
Business Outlook

Pros

Agents can get trained on multiple campaigns and apply the skills that they learn from one campaign to another. A lot of the knowledge gained from working on so many campaigns can also be applied to everyday life. There are always opportunities to advance at RDI, and demonstrate what you can do and how it can help the company. When an agent has an idea that can benefit the campaign, they can present it to their supervisors who can present it to the client, and the agent would get the deserved recognition. Agents also are able to feel confident with the training that they receive, but are comfortable with the supervisors to go to them with any questions that may arise. A lot of people in the management team have given their personal time to help agents out and be there for their employees. The supervisors really care about seeing their agents grow and be the best version of themselves. A program within RDI, ELLWell, has a lot of events and activities that spark socialization within the company and helps the agents get to know each other. The ELLWell program within RDI also shares resources and encouragement daily that helps keep the environment very positive and encouraging. The staff at RDI are so diverse and different that everyone can learn something from each other, no matter what their title is.

Cons

The clients for a specific campaign may sometimes have more input on employee advancement than the management team at RDI itself.

5.0
Feb 1, 2016

RDI

Recommend
CEO approval
Business Outlook

Pros

I love coming to work everyday, everyone I work with is not a coworker but a friend. There is a very strong support system here. Never once have I felt like this was not the right place for me. I've been here for over a year now and I've learned so much about communication skills, time management skills, and most importantly how to keep improving myself to be a better employee and give back to a company that has given me so much to be grateful for.

Cons

Smoking section out back is cold during the winter but you'll have that anywhere.

Viewing 733 - 735 of 884 Reviews

Glassdoor has 916 RDI reviews submitted anonymously by RDI employees. Read employee reviews and ratings on Glassdoor to decide if RDI is right for you.