Question 1

Is RDI a good company to work for?

Accepted Answer

RDI has an overall rating of 4.0 out of 5, based on over 916 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 78% of employees would recommend working at RDI to a friend and 70% have a positive outlook for the business. The best reviews about RDI have been left by employees working as Supervisor, Customer Service Agent and Program Manager.

Question 2

Does RDI pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, RDI employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at RDI. This rating has decreased by 2% over the last 12 months.

Question 3

How satisfied are employees working at RDI?

Accepted Answer

78% of RDI employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated RDI 3.9 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

Question 4

What are the top reviewed jobs at RDI?

Accepted Answer

Customer Service Representative (126), Agent (54), Customer Service Agent (51), Supervisor (39), Call Center Agent (31), Customer Service Representative (CSR) (30), Program Manager (23), TSR (17), Team Lead (16), Call Center Representative (14), Manager (11), Management (10), Sales Associate (10), Sales Representative (10), Sales Agent (8)

Question 5

What are the pros of working at RDI according to real employee reviews?

Accepted Answer

"The people you work with are great and friendly" ((in 65 reviews)); "flexible with work hours, and you can work from home." ((in 43 reviews)); "Great work environment and Ell Well program." ((in 20 reviews)); "working with others are a great opportunity to to make new friends and hang out." ((in 20 reviews)); "Your not just a face or a number your a person..It’s an Awesome place to work!!" ((in 18 reviews))

Question 6

What are the cons of working at RDI according to real employee reviews?

Accepted Answer

"Low pay and they put you on a lot of programs in a short amount of time" ((in 51 reviews)); "Management is young and in a clique" ((in 27 reviews)); "Benefits are good, but could be a little more affordable." ((in 23 reviews)); "Micro managing, no opportunity for advancement on certain programs, favoritism is big there so it’s best to know someone or else you will not be promoted." ((in 18 reviews)); "When I first started it was a pretty good job pay wasn’t that good but my supervisor was amazing." ((in 15 reviews))

Question 7

What are employees saying about RDI layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about RDI layoffs and their outlook for job security at RDI in 2026.

Question 8

What are the top reviewed RDI locations?

Accepted Answer

Blue Ash, Henderson, Milford, Oxford, Cincinnati, Latonia, Waco, Las Vegas, Connersville, Newport, Covington, Columbus, Milford Center, Latonia Lakes, Omaha, Austin, Seaman, Hamilton, Orlando, Addieville, Virginia Beach, Cincinnatus, New York, Rochester, Oxford, Connerville, Burlington, Little Rock, Indianapolis, Batavia

RDI

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Great potential, lacks communication

Quality Assurance

The management team didn't care about employees was spoken to like a 12 year old, no women in any position of authority!

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