Is RDI a good company to work for?

RDI has an overall rating of 4.0 out of 5, based on over 916 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 78% of employees would recommend working at RDI to a friend and 70% have a positive outlook for the business. The best reviews about RDI have been left by employees working as Supervisor , Customer Service Agent and Program Manager .

Does RDI pay their employees well?

According to anonymously submitted Glassdoor reviews, RDI employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at RDI. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at RDI?

78% of RDI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RDI 3.9 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at RDI?

Customer Service Representative (126) , Agent (54) , Customer Service Agent (51) , Supervisor (39) , Call Center Agent (31) , Customer Service Representative (CSR) (30) , Program Manager (23) , TSR (17) , Team Lead (16) , Call Center Representative (14) , Manager (11) , Management (10) , Sales Associate (10) , Sales Representative (10) , Sales Agent (8)

What are the pros of working at RDI according to real employee reviews?

"The people you work with are great and friendly" ((in 60 reviews)); "You can work from home it is the best job opportunity recommend 100%." ((in 43 reviews)); "working with others are a great opportunity to to make new friends and hang out." ((in 21 reviews)); "Great coworkers and people to work with" ((in 19 reviews)); "Great work environment and Ell Well program." ((in 18 reviews))

What are the cons of working at RDI according to real employee reviews?

"Low pay and they put you on a lot of programs in a short amount of time" ((in 55 reviews)); "Benefits are good, but could be a little more affordable." ((in 29 reviews)); "Management is young and in a clique" ((in 28 reviews)); "Micro managing, no opportunity for advancement on certain programs, favoritism is big there so it’s best to know someone or else you will not be promoted." ((in 17 reviews)); "When I first started it was a pretty good job pay wasn’t that good but my supervisor was amazing." ((in 16 reviews))

What are employees saying about RDI layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about RDI layoffs and their outlook for job security at RDI in 2026.

What are the top reviewed RDI locations?

Blue Ash , Henderson , Milford , Oxford , Cincinnati , Latonia , Waco , Las Vegas , Connersville , Newport , Covington , Columbus , Milford Center , Latonia Lakes , Omaha , Austin , Seaman , Hamilton , Orlando , Addieville , Virginia Beach , Cincinnatus , New York , Rochester , Oxford , Connerville , Burlington , Little Rock , Indianapolis , Batavia

RDI reviews

4.0

78% would recommend to a friend

(884 total reviews)

Bronson Trebbi

78% approve of CEO

70% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

RDI has an employee rating of 4.0 out of 5 stars, based on 884 company reviews on Glassdoor which indicates that most employees have a good working experience there. The RDI employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

884 reviews

4.0

Jan 29, 2024

Customer Service Representative

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

Good environment and friendly cowerks

Cons

Sometimes we don't have fruit

RDI Response

2y

Thank you for sharing your part-time experience at RDI. It's wonderful to hear about the positive work environment and friendly coworkers. We appreciate your feedback about the fruit availability, and we'll certainly consider ways to address that. Your advice on involving different agents in the ELL Well games is valued and will be taken into consideration.

5.0

Jan 29, 2024

Customer service representative

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

Good and fun environment, great coworkers and a lot of food

Cons

Short breaks, not much to do at the break room

RDI Response

2y

It's fantastic to hear about the positive and enjoyable environment, great coworkers, and the abundance of food. Your feedback on short breaks and limited activities in the break room is duly noted. If there are specific improvements you'd like to suggest, we're all ears.

4.0

Jan 24, 2024

Nice workplace

Call center agent

Recommend

CEO approval

Business Outlook

Pros

You will be respected here, As a student with quite a strict education schedule I was met with patience and flexibility regarding my work schedule. I like working here because I feel comfortable, My suggestions or needs are heard and met. RDI also has lots of activities each month which help keep us involved with each other.

Cons

As any workplace you will experience stress, Sometimes your schedule will end late or start very early depending on the shifts you choose and what you agree with. Some campaigns will be stricter than others which means that if your campaign closes there might not be the same flexibility you had on the previous one.

Viewing 826 - 828 of 884 Reviews

Jobs at RDI

Call Center Agent- WFH after 60 days

Customer Service Call Center Agent

Call Center Customer Service Representative

Clinical Monitoring Standards Lead

RDI

RDI reviews

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Customer Service Representative

Customer service representative

Nice workplace

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