Is RDI a good company to work for?

RDI has an overall rating of 4.0 out of 5, based on over 916 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 78% of employees would recommend working at RDI to a friend and 70% have a positive outlook for the business. The best reviews about RDI have been left by employees working as Supervisor , Customer Service Agent and Program Manager .

Does RDI pay their employees well?

According to anonymously submitted Glassdoor reviews, RDI employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at RDI. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at RDI?

78% of RDI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RDI 3.9 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at RDI?

Customer Service Representative (126) , Agent (54) , Customer Service Agent (51) , Supervisor (39) , Call Center Agent (31) , Customer Service Representative (CSR) (30) , Program Manager (23) , TSR (17) , Team Lead (16) , Call Center Representative (14) , Manager (11) , Management (10) , Sales Associate (10) , Sales Representative (10) , Sales Agent (8)

What are the pros of working at RDI according to real employee reviews?

"The people you work with are great and friendly" ((in 60 reviews)); "You can work from home it is the best job opportunity recommend 100%." ((in 43 reviews)); "working with others are a great opportunity to to make new friends and hang out." ((in 21 reviews)); "Great coworkers and people to work with" ((in 19 reviews)); "Great work environment and Ell Well program." ((in 18 reviews))

What are the cons of working at RDI according to real employee reviews?

"Low pay and they put you on a lot of programs in a short amount of time" ((in 55 reviews)); "Benefits are good, but could be a little more affordable." ((in 29 reviews)); "Management is young and in a clique" ((in 28 reviews)); "Micro managing, no opportunity for advancement on certain programs, favoritism is big there so it’s best to know someone or else you will not be promoted." ((in 17 reviews)); "When I first started it was a pretty good job pay wasn’t that good but my supervisor was amazing." ((in 16 reviews))

What are employees saying about RDI layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about RDI layoffs and their outlook for job security at RDI in 2026.

What are the top reviewed RDI locations?

Blue Ash , Henderson , Milford , Oxford , Cincinnati , Latonia , Waco , Las Vegas , Connersville , Newport , Covington , Columbus , Milford Center , Latonia Lakes , Omaha , Austin , Seaman , Hamilton , Orlando , Addieville , Virginia Beach , Cincinnatus , New York , Rochester , Oxford , Connerville , Burlington , Little Rock , Indianapolis , Batavia

RDI reviews

4.0

78% would recommend to a friend

(884 total reviews)

Bronson Trebbi

78% approve of CEO

70% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (884 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

RDI has an employee rating of 4.0 out of 5 stars, based on 884 company reviews on Glassdoor which indicates that most employees have a good working experience there. The RDI employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

884 reviews

5.0

Jan 24, 2024

Great place to work from!

Call center agent

Recommend

CEO approval

Business Outlook

Pros

- love that i can work from home - they are very reasonable and understanding with your schedule and any time you need to take off - love how everyone is so nice and that they encourage their employee's every day

Cons

- nothing, i have not had one bad thing happen from working at rdi

RDI Response

2y

Thanks for sharing your thoughts on your part-time experience at RDI. It's great to hear you love the flexibility of working from home and appreciate the understanding atmosphere regarding schedules and time off. The positive and encouraging environment seems to make your experience very enjoyable. We're thrilled to know that you haven't encountered any downsides during your time at RDI. Your positive feedback is much appreciated!

5.0

Jan 23, 2024

Great WFH Company

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Love that you can WFH. I love that this company was like family and we don't even see each other on a daily basis.

Cons

Not in all states in the United States. We should be able to work for you from anywhere.

RDI Response

2y

Thanks for sharing your thoughts about working at RDI. It's awesome that you like the flexibility of remote work and the family feel despite the distance. Your idea about letting employees work remotely from all states makes sense in today's work environment, where flexibility is crucial. Treating everyone with respect is key to fostering a positive workplace culture, as you wisely pointed out. We value your input and appreciate your feedback.

4.0

Jan 22, 2024

Winning Smart

Customer care agent

Recommend

CEO approval

Business Outlook

Pros

Career Path, Growth Opportunities, Great Work Environment, Diversity.

Cons

Minimum wedge, Lots of working hours, No Cafeteria

RDI Response

2y

We are glad you enjoy your work environment! We appreciate your feedback and the time you took to leave this review.

Viewing 163 - 165 of 884 Reviews

Jobs at RDI

Call Center Agent- WFH after 60 days

Customer Service Call Center Agent

Call Center Customer Service Representative

Call Center Sales Agent

RDI

RDI reviews

Company ratings over time

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Reviews by job title

Great place to work from!

Great WFH Company

Winning Smart

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