Is RDI a good company to work for?

RDI has an overall rating of 4.0 out of 5, based on over 916 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 78% of employees would recommend working at RDI to a friend and 70% have a positive outlook for the business. The best reviews about RDI have been left by employees working as Supervisor , Customer Service Agent and Program Manager .

Does RDI pay their employees well?

According to anonymously submitted Glassdoor reviews, RDI employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at RDI. This rating has been stable over the past 12 months.

How satisfied are employees working at RDI?

78% of RDI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RDI 3.9 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at RDI?

Customer Service Representative (126) , Agent (54) , Customer Service Agent (51) , Supervisor (39) , Call Center Agent (31) , Customer Service Representative (CSR) (30) , Program Manager (23) , TSR (17) , Team Lead (16) , Call Center Representative (14) , Manager (11) , Management (10) , Sales Associate (10) , Sales Representative (10) , Sales Agent (8)

What are the pros of working at RDI according to real employee reviews?

"The people you work with are great and friendly" ((in 60 reviews)); "Feels like family, support, encouragement, work from home" ((in 42 reviews)); "Great coworkers and people to work with" ((in 20 reviews)); "working with others are a great opportunity to to make new friends and hang out." ((in 19 reviews)); "Great work environment and Ell Well program." ((in 18 reviews))

What are the cons of working at RDI according to real employee reviews?

"Low pay and they put you on a lot of programs in a short amount of time" ((in 52 reviews)); "Management is young and in a clique" ((in 27 reviews)); "Benefits are good, but could be a little more affordable." ((in 26 reviews)); "Also, FAVORITISM is a huge thing." ((in 16 reviews)); "salaries are low" ((in 12 reviews))

What are employees saying about RDI layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about RDI layoffs and their outlook for job security at RDI in 2026.

What are the top reviewed RDI locations?

Blue Ash , Henderson , Milford , Oxford , Cincinnati , Latonia , Waco , Las Vegas , Connersville , Newport , Covington , Columbus , Milford Center , Latonia Lakes , Omaha , Austin , Seaman , Hamilton , Orlando , Addieville , Virginia Beach , Cincinnatus , New York , Rochester , Oxford , Connerville , Burlington , Little Rock , Indianapolis , Batavia

RDI reviews

4.0

78% would recommend to a friend

(884 total reviews)

Bronson Trebbi

78% approve of CEO

70% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

RDI has an employee rating of 4.0 out of 5 stars, based on 884 company reviews on Glassdoor which indicates that most employees have a good working experience there. The RDI employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

884 reviews

5.0

Mar 3, 2024

Show up And They take care of you.

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

If you show up and work hard they will do what they can for you.

Cons

It's like every other job.

RDI Response

2y

Thanks for your feedback on working at RDI. It's awesome to hear that hard work is recognized here. If there are any areas you think we can enhance to make it stand out more, feel free to let us know!

1.0

Feb 26, 2024

Liars

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

The honeymoon stage is great they pumpnyou full of great lies and promises but then when you ask them for help they tell you it was all a lie. It was convenient working from home but that's about it.

Cons

They tell you in the beginning if you are not doing well in a campaign they will switch you but that's a lie I couldn't do the one they forced me into and started hiring 2 days after I left lying saying there were no other campaign and when I texted and asked why I wasn't put in that training class they refused to answer cause they know they lied and I had been with them for almost 2 years

5.0

Feb 14, 2024

Amazing place to work

Program manager

Recommend

CEO approval

Business Outlook

Pros

Great leadership and development from the higher-ups at the company.

Cons

Can end up being very busy - but a very rewarding job.

RDI Response

2y

Thank you for acknowledging the great leadership and development opportunities offered by RDI. We understand that the workload can be intense, but we're glad you find the job rewarding. Your support motivates us to keep up the good work!

Viewing 199 - 201 of 884 Reviews

Jobs at RDI

Call Center Technical Support Representative- 2nd Shift-Remote

Customer Service Call Center Agent

Clinical Monitoring Standards Lead

Network Operations Center Engineer

RDI

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Show up And They take care of you.

Liars

Amazing place to work

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