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      RDI

      Engaged Employer

      RDI reviews

      4.0

      78% would recommend to a friend

      (884 total reviews)
      avatar

      Bronson Trebbi

      78% approve of CEO

      70% positive business outlook

      Ratings by demographic groups

      RDI has an employee rating of 4.0 out of 5 stars, based on 884 company reviews on Glassdoor which indicates that most employees have a good working experience there. The RDI employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      884 reviews
      4.0
      Jul 3, 2023

      Pleasure working here!

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      RDI does strive to make you feel like it is a family unit . They have almost always attempted to accommodate to my schedule needs but also depended on company needs and hours of operation. Always have events that include family or work place & make it feel like you are included. Attire, is casual but on occasions we are required to be business casual. Tattoo friendly & hair color friendly ! transport assistance through RTC Rides.

      Cons

      Training in a new campaign can be overwhelming at times, but depending on the campaign and client requirements some training I felt were a good time frame and somewhat organized . other trainings you get information jammed down and is completely disorganized. Also wish we can do more Mock Calls practice before hitting the floor or phones with real customers . We don’t get enough of that in my opinion .

      avatar
      RDI Response
      2y
      Thank you so much for taking the time to write this review! We are so glad to hear you are happy being a part of the RDI family. We will take your training suggestions to our Learning and Development team.
      5.0
      Jun 27, 2023

      Great place to work

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people are great! They care about their employees. They encourage advancement.

      Cons

      Not being able to be physically active was the only thing I couldn't deal with.

      avatar
      RDI Response
      2y
      We appreciate you taking the time to leave this review! We are glad we were able to convey our culture and make you feel like part of our family! We are still striving to bridge the gap between remote and onsite workers and we welcome the suggestion!
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      ReviewsRDI reviews

      Glassdoor has 916 RDI reviews submitted anonymously by RDI employees. Read employee reviews and ratings on Glassdoor to decide if RDI is right for you.