Is RDI a good company to work for?

RDI has an overall rating of 4.0 out of 5, based on over 916 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 78% of employees would recommend working at RDI to a friend and 70% have a positive outlook for the business. The best reviews about RDI have been left by employees working as Supervisor , Customer Service Agent and Program Manager .

Does RDI pay their employees well?

According to anonymously submitted Glassdoor reviews, RDI employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at RDI. This rating has been stable over the past 12 months.

How satisfied are employees working at RDI?

78% of RDI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RDI 3.9 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at RDI?

Customer Service Representative (126) , Agent (54) , Customer Service Agent (51) , Supervisor (39) , Call Center Agent (31) , Customer Service Representative (CSR) (30) , Program Manager (23) , TSR (17) , Team Lead (16) , Call Center Representative (14) , Manager (11) , Management (10) , Sales Associate (10) , Sales Representative (10) , Sales Agent (8)

What are the pros of working at RDI according to real employee reviews?

"The people you work with are great and friendly" ((in 59 reviews)); "Work from home is available" ((in 42 reviews)); "working with others are a great opportunity to to make new friends and hang out." ((in 21 reviews)); "Great coworkers and people to work with" ((in 20 reviews)); "Great work environment, one of the best place to work, learn and teach others." ((in 17 reviews))

What are the cons of working at RDI according to real employee reviews?

"Low pay and they put you on a lot of programs in a short amount of time" ((in 50 reviews)); "Management is young and in a clique" ((in 28 reviews)); "Benefits are good, but could be a little more affordable." ((in 25 reviews)); "The oxford site is full of favoritism no communication or order." ((in 16 reviews)); "When I first started it was a pretty good job pay wasn’t that good but my supervisor was amazing." ((in 15 reviews))

What are employees saying about RDI layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about RDI layoffs and their outlook for job security at RDI in 2026.

What are the top reviewed RDI locations?

Blue Ash , Henderson , Milford , Oxford , Cincinnati , Latonia , Waco , Las Vegas , Connersville , Newport , Covington , Columbus , Milford Center , Latonia Lakes , Omaha , Austin , Seaman , Hamilton , Orlando , Addieville , Virginia Beach , Cincinnatus , New York , Rochester , Oxford , Connerville , Burlington , Little Rock , Indianapolis , Batavia

RDI reviews

4.0

78% would recommend to a friend

(884 total reviews)

Bronson Trebbi

78% approve of CEO

70% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (884 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

RDI has an employee rating of 4.0 out of 5 stars, based on 884 company reviews on Glassdoor which indicates that most employees have a good working experience there. The RDI employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

884 reviews

5.0

Jan 24, 2024

Great!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

the best office home environment. We stick together. Ride together!

Cons

pay is not the highest

5.0

Jan 24, 2024

RDI is my FAMILY

Agent

Recommend

CEO approval

Business Outlook

Pros

Room for Growth, Plenty of Hours, Code of Ethics, Remote work, Awesome Infinity Groups just to name a few. I have never worked for a company that genuinely cared about you personally and your success.

Cons

If you don't like change may be a problem. They are evolving with the times

RDI Response

2y

Thank you for sharing your RDI experience. It's wonderful to hear about growth opportunities, flexible hours, a strong Code of Ethics, remote work, and the positive impact of Infinity Groups. Your recognition of a company that genuinely cares about personal well-being is commendable. The mention of adapting to change reflects RDI's commitment to evolving with the times. Your gratitude in the advice to management speaks volumes, showing your appreciation for the unique culture at RDI.

5.0

Jan 24, 2024

Great Place to Work

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

Depending on your team and project that you are working incentives and recognition is always available

Cons

If I would have to some CONS I would say the points system

Viewing 232 - 234 of 884 Reviews

Jobs at RDI

Call Center Technical Support Representative- 2nd Shift-Remote

Customer Service Call Center Agent

Clinical Monitoring Standards Lead

Clinical Data Manager - Data Integrity & Investigation

RDI

RDI reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great!

RDI is my FAMILY

Great Place to Work

Jobs at RDI

RDI reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Jobs at RDI

RDI reviews FAQs