Pros
Friendships with coworkers. They are a large reason I have stayed with this company. My direct supervisor is wonderful- one of the very few who is always pleasant to work with and comes to the defense of their subordinates. They are the other large reason I have stayed with this company. Free drinks and better coffee are now offered in the break room. Starting 2023 they are finally going to be closed on major holidays which is a huge shift from only being closed on Thanksgiving and Christmas. *Leaving room for doubt that some teams will still need to log on and not fully have a holiday.
Cons
The list is long... 1. In 2021 one of the dozens of "restructures" included the hourly employees of being booted out of the bonus pool with 0 indication or evidence annual raises would be increased to offset this loss and mitigate any type of incentive. 2. In late 2020 it appeared field employee's were monetarily incentivized to leave (presumably) positive reviews on this site to boost the company's online reputation for what I believe was the intention to attract applicants. 3. Covid response to field employees and the dreadfully lackluster corporate office oversight was disheartening to witness. 4. Bonus payouts in 2022 seems to be a makeup for salary employees who (if they were not laid off) had their hours and pay decreased, many down to severe part time. However, no reparations made for hourly employee's who experienced the same set backs. 5. RD has never and will never invest in their employees. 6. 0 loyalty to long standing employees that are not personally tied to the founders 7. Diversity is entirely performative. See the page Our Leadership on the Retail Data website for reference. Accountability is non-existent. This company is a master of playing the blame game. 9. Quality relies on a few under appreciated/valued/paid employee's in each department. 10. Communication, don't expect it. 11. Efficiency- zilch 12. Accuracy- not as much of a concern as expected for a data company, somewhat performative also. The appearance of having jobs completed is more important than them actually being fully and accurately completed. "Mediocracy get's the job done" - is what I've been told by a representative of upper management in a meeting dedicated to quality improvement. 13. The main systems and structures are pitifully outdated or incompetently designed / developed 14. You will not learn any hard skills that can enhance your performance or resume 15. Middle management is overloaded to the point their overflow onto subordinates turns the lowest paid employees into acting account / project managers. "Other duties assigned" on everyone's job descriptions is entirely exploitative. 16. Executives are disengaged with the core functions and operations, even more so than usual with their hyper fixation on Intrics, they are mismanaging the company at an all time low. Consequently, morale has plummeted to historic levels. Team building and collaboration has nothing to do with it. 17. Anyone who knows what's going on hates everything. Anyone who doesn't know what's going on thinks things are fine. 18. The only way to work here and not get caught up in negativity is to turn yourself into a droid, remain detached, and don't ask questions. Exec's view all employees as droids anyway. 19. Employees are less of people to this company and more of a number of the budget. Do not expect to work here and ultimately be treated otherwise. In turn, it is best to view this place as just a paycheck to hold you over until you can find somewhere better and nothing more. 20. Upper-management will ask for feedback and they won't listen. Like... ever.
