RDSolutions reviews

4.2

89% would recommend to a friend

(490 total reviews)
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Jacob Blondin

92% approve of CEO

74% positive business outlook

Reviews by job title

490 reviews

Reviews about "Compensation"

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3.0
Mar 25, 2019
Recommend
CEO approval
Business Outlook

Pros

Great hours that you schedule. Specific due dates, as long as you transmit your completed assignment on time, you work whenever you want to. Great pay if you learn quickly and move FAST. Quarterly bonuses if you're on time, work a certain amount of hours, keep a good collection speed and in general good standing. No local office. All communication done via phone/email. Transmit data daily via Wi-Fi. No local management. Might get to travel. I've been to Oregon, Washington, Virginia, Washington DC, New York, California, Texas, Utah and Hawaii. All expenses paid, rental car, decent hotels/air, $30 in meals daily.

Cons

It's a lonely job sometimes. Some jobs pay terribly but you can't choose what you'll do. Some jobs are undercover and are very hard to complete. Sometimes D.M's act like you haven't been doing a certain job for a very long time and feel the need to treat you like the new kid on the block. Even if they never did the job themselves or juggled as much work as you. Some client managers are hard to deal with and put a lot of Blane on field workers for things that are messy due to poor management at the office level. I've seen other reviews from CRMs saying almost the same thing. Every other week another client is the "priority". Constantly changing management around but most things never change. They choose who moves up and who they want to train well to succeed based on personal opinion. If you're not in that group you're staying right where you are. Unless you're lucky to get a decent DM and you back them well and they can lean on you. Then maybe you might be in the in crowd. Or maybe you'll be used and they'll take all the glory too. Ya never know. If you're slow paced, have a lot of physical pain, like to have camaraderie during work- you won't make it and if you do you'll never make more than minimum wage. I'm not trying to be rude only honest. I see 9 out of 10 hired walk out in the first week or two, mostly without notice. The tenth hire is usually gone by the end of the month.

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RDSolutions Response
6y
Thank you for taking the time to review our company on Glassdoor. We appreciate your feedback and are proud of the flexibility that we offer our field employees. Please feel free to talk to a member of HR or your supervisor with suggestions to help us become a better workplace. Take care.
3.0
Feb 6, 2019
Recommend
CEO approval
Business Outlook

Pros

You get to decide when you want to work, whether its morning or after midnight--as long as you get assignments in during the given due date. Pay is good if you're fast. I make between $20-90/hour because I am fast and have gotten very good at the highest paying jobs, which translates to around 60k on average per year. Flexible. Great for students, stay at home moms, or anyone who wants a second job where they can decide what hours work best.

Cons

The biggest thing is that management doesn't care about you--just about the work that needs to be done. If you're slow or slow to learn, you won't make as much once you're taken off of your introductory minimum wage. After about two months, you're switched to piece rate which is a price per item that you collect. If you learn how to be fast, you can earn between $20-40 an hour (honestly if you do the same job each week, you will get fast if you focus on learning the list). If you're slow, you will continue to earn minimum wage. Management doesn't seem to listen and tends to give you too many jobs for you to complete. They never look at what else you have assigned and then are surprised when you can't get it done. I have also had issues in the past with my manager making me complete or recomplete jobs during my time off. They don't seem to care about their employees or the fact that they have lives outside of work--they just care that the work is done. You need to be firm with your DM in making sure you're not taken advantage of. High turnover job so they pack your schedule with as much work as possible because they don't have enough employees to cover the work (which could be a good thing if you need more money). Little to no room for advancing upwards. Half the jobs are undercover, which tends to make some people quit because they can't handle being kicked out from time to time.

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RDSolutions Response
7y
Hi. We appreciate you letting us know that the flexibility that we provide for our employees is beneficial. Letting our staff decide what hours work best for them is important to us. We are aware that there are still things that we need to work on and are taking steps to train and educate our staff. If you would like to discuss your ideas further, please contact us at the corporate office: HumanResourcesAdmin@retaildatallc.com . Thank you for your feedback.
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