REI reviews

3.6

63% would recommend to a friend

(4,369 total reviews)
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Mary Beth Laughton

38% approve of CEO

34% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,369 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
4.0
Dec 27, 2023
Recommend
CEO approval
Business Outlook

Pros

The joy in getting people outside.

Cons

Culture Identity Crisis in the works. Lots of new executives trying to figure out the outcome and fighting legacy leaders

3.0
Dec 23, 2023

Just Ok Now.

Recommend
CEO approval
Business Outlook

Pros

Benefits are good, most of the people who work at the hourly/lead level are honest, hard working people. Cross training is available for people who want it.

Cons

Anyone above department supervisors have no clue what goes on at the company. They are immensely disconnected from the hourly employees who do the work. Operations are bloated from too many shifts, and too many people. No one gets full hours for close to 7-8 months out of the year, unless there are opportunities to support other departments; those ops are not always available. No work life balance unless you have a mass of PTO accrued over many years. Good luck having vacation hours to spend if you constantly have to use them to fill your weekly hours to a level that equates to an OK standard of living.

1.0
Dec 17, 2023
Recommend
CEO approval
Business Outlook

Pros

Lot of vacation time. Great boss.

Cons

Hard to get 40 hours. To get extra hours have to take hours from other co-worker volunteering to take time off. Constant work arounds because of outdated apps. Example; 1980s billing and purchasing have lots of glitches. Recently hired workers from South america to take over answering emails and chats. Amusing half the pay.

Viewing 367 - 369 of 4,369 Reviews

Glassdoor has 4,508 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.