Is REI a good company to work for?

REI has an overall rating of 3.6 out of 5, based on over 4,512 reviews left anonymously by employees. This rating has been stable over the past 12 months. 64% of employees would recommend working at REI to a friend and 33% have a positive outlook for the business. The best reviews about REI have been left by employees working as Store Sales Specialist , Retail Specialist and Frontline Staff .

Does REI pay their employees well?

According to anonymously submitted Glassdoor reviews, REI employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at REI. This rating has been stable over the past 12 months.

How satisfied are employees working at REI?

64% of REI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated REI 3.8 out of 5 for work life balance, 3.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at REI?

Sales Associate (637) , Sales Specialist (464) , Retail Sales Associate (327) , Retail Sales Specialist (179) , Sales Lead (151) , Customer Service Specialist (109) , Customer Service Representative (103) , Cashier (49) , Sales Associate/Cashier (38) , Retail Sales Manager (35) , Customer Service (31) , Warehouse Associate (31) , Sales (30) , Sales Representative (29) , Frontline Cashier (27)

What are the pros of working at REI according to real employee reviews?

"Great for people that enjoy the outdoors particularly if you are looking for deep discounts on outdoor product for yourself." ((in 462 reviews)); "Coworkers are great and the general technical acumen is high." ((in 350 reviews)); "Great benefits and they really take care of you" ((in 333 reviews)); "REI has a great culture for those who are or want to be involved with the outdoors." ((in 195 reviews)); "Great work life balance is great." ((in 133 reviews))

What are the cons of working at REI according to real employee reviews?

"Low pay and even lower pay for those with over 20 years in the company." ((in 373 reviews)); "Bad management and not much growth" ((in 255 reviews)); "Some managers don't appreciate hard work and favor employees who make them feel liked." ((in 109 reviews)); "Long hours and difficult to have a consistent schedule" ((in 103 reviews)); "Senior Leadership has low awareness of the challenges of getting work done and dismisses the feedback from employees." ((in 62 reviews))

What are employees saying about REI layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about REI layoffs and their outlook for job security at REI in 2026.

What are the top reviewed REI locations?

Seattle , Kent , Sumner , Denver , New York , San Diego , Portland , Atlanta , San Francisco , Austin , Chicago , Boston , Berkeley , Bellevue , Houston , Tustin , Boulder , Issaquah , Los Angeles , Goodyear , Salt Lake City , Framingham , Washington , Columbus , Bloomington , Dallas , San Antonio , Bedford , Phoenix , San Carlos

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REI

REI reviews

3.6

64% would recommend to a friend

(4,373 total reviews)

Mary Beth Laughton

38% approve of CEO

33% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.8

Work/Life balance

3.5

Compensation and benefits

3.0

Senior management

2.9

Career opportunities

REI has an employee rating of 3.6 out of 5 stars, based on 4,373 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

4K reviews

5.0

Sep 25, 2015

Best company I've ever worked for

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Wonderful team environment. Big on work / life balance. Health insurance for part-time employees.

Cons

There can sometimes be pressure to sell memberships.

5.0

Sep 24, 2015

Fun work environment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great people to work with. Most customers are enjoyable to interact with. Learn a lot about camping gear.

Cons

Full-time is only attainable for managers. On your feet throughout the entire shift. The pay is very low. Bonuses that are promised based on achievement are subject to change without notification.

4.0

Sep 23, 2015

Great Perks

Front end and odw

Recommend

CEO approval

Business Outlook

Pros

Excellent discounts and the ability to apply for free gear and other perks. Pro-deals through tons of vendors. Working with likeminded individuals who encourage you to get outdoors more often. REI equips their employees with excellent training and the ability to make decisions on their own without having to constantly be micromanaged (a hard to find quality in a retail environment)

Cons

RETAIL... Competitive nature of selling memberships...it's retail... depending on where the REI is, it can be a stressful environment when the store isn't making its sales goals...RETAIL is truly the biggest drawback.

Viewing 3694 - 3696 of 4,373 Reviews

Jobs at REI

Regional Director of Stores, Southeast

Fulfillment Warehouse Associate Full Time - 2nd Shift (Mon-Thurs 3pm -130am)

Forklift-Cherry Picker/SP/OP operator/warehouse associate-First Shift/Fulltime/ Mon-Thurs

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