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      REI

      Engaged Employer

      REI reviews

      3.6

      64% would recommend to a friend

      (4,373 total reviews)
      avatar

      Mary Beth Laughton

      38% approve of CEO

      33% positive business outlook

      Ratings by demographic groups

      REI has an employee rating of 3.6 out of 5 stars, based on 4,373 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      4K reviews
      3.0
      Aug 2, 2015

      Corporate is out of touch

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work culture and the best people you will ever work with at the store level

      Cons

      Corporate is really out of touch with the store operations. Took away our annual bonus even when there were significant profits that year. Employee review system that determines raises is subjective and tends towards a popularity contest as only a certain percent of employees can get the biggest raises despite performance. Replaced their loss prevention $100 bonus with a dinky pocket knife. Talks all about work life balance but unless you are a salaried employee at corporate there is no such thing.

      4.0
      Aug 1, 2015

      Frontline Specialist- Customer Service

      Frontline specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work life balance AMAZING discounts not just on REI products either- lift tickets, free REI classes Amazing coworkers with a passion for the outdoors Flexible schedule- with exception of "black out dates" 401k matching

      Cons

      Though REI claims to treat worker "so fair", and while yes they do pay a little above minimum wage, it would be nice if they paid their workers more or offered more than a measly 1-5% yearly raise... It kind of becomes a slap in the face. Almost everyone has 2+ jobs that work at my store.. It would be nice if I could fully dedicate my time to REI, but the pay isn't there, and off-season is SLOW for hours. you can't clear out your work week and then only be scheduled 11hrs (despite being a top membership seller and overall great employee/hard worker [per my manager]) They have asked to cross train me multiple times but refuse to compensate me through my wage.. More responsibility and more work for the same pay.... No way!!

      5.0
      Jul 30, 2015

      Loving the outdoors and sharing the love

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great co-workers, great customers, strong company values, gear discounts, professional development and room to grow. REI is a co-op so we have a unique business model

      Cons

      Retail job (nights/weekends/holidays are go time), relocation often needed to advance career, limited resources to get job done in the standards we expect.

      Viewing 3751 - 3753 of 4,373 Reviews
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      ReviewsREI reviews

      Glassdoor has 4,512 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.