The only real issue I ever had with REI is the retail strategy used when it came to employment. Employment with REI is kind of perceived as a privilege. There's this attitude sometimes that because of the great employee discounts they offer that everything else can get overlooked. It's an amazing job if you don't really need to make a living. Perfect for students and the semi-retired who have loans or other forms of income to rely on. In 14 months of employment with REI I never once received any consistency in scheduling, I never "qualified" for access to health benefits or PTO, and I never once had any opportunity to work full-time. My hours would fluctuate, sometimes wildly, and I simply never felt very appreciated or adequately compensated. It surprised me when I realized early into my employment with REI that they use similar hiring and staffing techniques that any Target or Walmart would use. Rather than having a solid full-time work force, REI relies on leaning very hard on management while using a large part-time staff who may never qualify for benefits. If I were still in school this would not have been a problem but now that I have a degree and student loan debt I simply could not afford to remain employed at REI. I voluntarily left REI for full-time work at a higher wage.