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      REI

      Engaged Employer

      REI reviews

      3.6

      64% would recommend to a friend

      (4,373 total reviews)
      avatar

      Mary Beth Laughton

      38% approve of CEO

      33% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.8

      Culture & values

      3.8

      Work/Life balance

      3.5

      Compensation and benefits

      3.0

      Senior management

      2.9

      Career opportunities

      REI has an employee rating of 3.6 out of 5 stars, based on 4,373 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      5.0
      Nov 10, 2016

      Great company to work for

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work/life balance, great benefits, great company culture and values, great commitment to outdoor stewardship, great gear and brands, and awesome people to work with. Members and customers are awesome too.

      Cons

      Pay was below average and it was difficult to support a family in non-management positions, even at full-time hours. However, the company has recently changed that, wanting to be a leader in every market where their stores are located. The increase was greater than expected and significant enough to make a difference. Did I already say a great company to work for?!

      5.0
      Nov 9, 2016

      Great

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Awesome, down to earth co workers. Nice and fun loving customers. My leaders are very accepting to my school schedule, they are always willing to help my hours fit around my availability. REI gives fairly frequent pay increases.

      Cons

      Have to promote the membership so much, which is fine, but at a point, it makes me out to be non genuine when I'm trying to have a good conversation to customers. Its hard to get moved and trained in a different department. I want to move around the store, instead they hire new people and train them for a department, when they could train me with them and have more employee options.

      5.0
      Nov 7, 2016

      Customer Service Specialist

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Flexible schedule, worked with school and then with my full time job - Great staff/coworkers - Discounts! - Learning new things all the time, from customers and coworkers - Good starting pay well above minimum wage and raises during reviews - You can move up the ladder quickly if you try - Your managers will back you up if/when you need it

      Cons

      - Staff turnover quick (this may vary by location- I was at a store in a Northeast city known for being a college town) - Some managers play favorites

      Viewing 3781 - 3783 of 4,373 Reviews
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      Glassdoor has 4,512 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.