REI reviews

3.6

64% would recommend to a friend

(4,373 total reviews)
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Mary Beth Laughton

38% approve of CEO

33% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,373 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
5.0
Jun 1, 2015
Recommend
CEO approval
Business Outlook

Pros

Great work environment; the leadership is engaging and fun, co-workers are all well trained and know their departments well. Pay is above average for retail work.

Cons

Retail work in general is difficult and unrewarding, but for me at least REI minimized the downsides and made it as painless as possible.

3.0
May 24, 2015

Customer Service

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great culture, some benefits for part time, amazing discounts on goods, flexibility in scheduling

Cons

Company started to get too "corporate" and lost the co-op feel, management was all about membership sales, scheduled hours were like a roller coaster 3 one week, 30 the next.

4.0
May 20, 2015

Poor Work Life Balance

Recommend
CEO approval
Business Outlook

Pros

• Amazing healthcare and 401k • Great co-workers • Great discounts I am a retail manager and if that is what you are, then there are probably not many gigs as sweet as this one. I never work more than 40 hours per week unlike some of my counterparts that work for other retailers. There are some great managers at this company and working for them is very rewarding.

Cons

There is poor work/life balance in retail. Whenever the rest of the world is spending time with those they hold dear, retail employees are at work. There are some terrible managers working at this company and working for them sucks all the fun out of the job. The pay is lower than one might expect from a billion dollar retailer and the opportunities to advance just aren't there for even the best employees if they are not willing to move cross-country.

Viewing 3790 - 3792 of 4,373 Reviews

Glassdoor has 4,512 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.