REI reviews

3.6

64% would recommend to a friend

(4,373 total reviews)
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Mary Beth Laughton

38% approve of CEO

33% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,373 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
5.0
May 24, 2016
Recommend
CEO approval
Business Outlook

Pros

The most outstanding customer service any company has. They make you feel like your at home and people really love what they do and love for the outdoors You get amazing discounts on all outdoor gear

Cons

The pay is not great. You work very hard to sell memberships and don't receive any commission.

5.0
May 22, 2016

Customer Service Representative

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very open, welcoming, and excited community of people who genuinely love the outdoors and want to help others enjoy nature as well. Lots of opportunities to try out new gear, flexible schedule, room to grow within different departments.

Cons

Sometimes hard to get out of lower level positions and into the upper level management, etc. Not always enough hours, especially after the annual sale and in the off-season.

5.0
May 19, 2016

Sales Specialist

Recommend
CEO approval
Business Outlook

Pros

Great work environment and coworker relationships

Cons

Unreliable work hours, limited opportunity for growth

Viewing 3847 - 3849 of 4,373 Reviews

Glassdoor has 4,512 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.