REI reviews

3.6

64% would recommend to a friend

(4,372 total reviews)
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Mary Beth Laughton

38% approve of CEO

33% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,372 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
4.0
Apr 20, 2016

"Decent Retail Job"

Recommend
CEO approval
Business Outlook

Pros

relaxed environment, good pro-deal program, flexible schedule.

Cons

poor pay, cut hours during quiet season, pay raises are embarrassing, have to go through a lot of hoops for promotion.

4.0
Apr 14, 2016

Customer Service

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company with many incentives.

Cons

Membership goals are overwhelming at times.

4.0
Apr 13, 2016

Great place to work for a year or so

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great staff to work with. Fun atmosphere for the most part. Mostly cool customers. I didn't feel the pressure to sell memberships or felt my hours suffered due to times when I wasn't converting enough non-members. I've heard that from other stores. Sweet bonus if your store does well. Lots of free food if you work at the right store!

Cons

It's retail - weekends, nasty customers especially if you work in clothing and/or footwear. Management can be hard to get feedback from. Unless you want to become an Asst. Manager and work your life away for not much money then there really isn't much room for growth. Wages aren't great. Health insurance I was told was great but I don't agree after using it.

Viewing 3865 - 3867 of 4,372 Reviews

Glassdoor has 4,511 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.