Pros
Customers tend to be quite friendly and typically excited about upcoming adventures which always makes for a more pleasurable experience. Co-workers are all outdoor enthusiasts which means there are always great stories to share and there's a wealth of knowledge to tap into in the event I run into customer questions I am unable to answer. The company also cares a lot about outdoor stewardship and encourages employees to get outside often. The company is even starting what they call Yay Days which are days where employees will get paid to go out and do their favorite activities (8 hours for full-time employees and 6 hours for part-time).
Cons
Weekly hours are completely dependent upon number of memberships you sell. If you cannot get customers to become members then you will be given very few hours each week. They give you a yearly membership goal which is based on number of hours worked per week and if you are anywhere under 100 percent of your goal then your hours may not be what you'd like. Another huge con is the pay. With over 5 years of retail experience alone the pay should be much better than it is.