REI reviews

3.6

64% would recommend to a friend

(4,361 total reviews)
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Mary Beth Laughton

39% approve of CEO

35% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,361 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
2.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

- great customers - positive, interesting co-workers from creative fields - good exercise - good natural light in stores promotes mental health

Cons

- Pay cuts when your store unionizes - Hours cuts when your store unionizes - 4 years to get a contract when your store unionizes - Union-busting managers sent to fire as many people for minor infractions when you store unionizes - If your store unionizes, REI will withhold things that other stores get. Like merit pay, Summit pay and raises. - Hard to get 40 hours a week, even if you are full time - Hard to survive in a big city - REI keeps hiring part-time and seasonal workers, when they don't have enough hours to go around to give to veteran workers - REI Choice health plan doesn't cover many medical expenses, resulting in many medical bills after a visit

4.0
Mar 30, 2026
Recommend
CEO approval
Business Outlook

Pros

discounts co-workers mostly have similar interest/outdoorsy perspective flexible hours if PT

Cons

corporate flex but structured that might not work for all if you have other work/health needs

Viewing 37 - 39 of 4,361 Reviews

Glassdoor has 4,499 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.