Is REI a good company to work for?

REI has an overall rating of 3.6 out of 5, based on over 4,509 reviews left anonymously by employees. This rating has been stable over the past 12 months. 63% of employees would recommend working at REI to a friend and 34% have a positive outlook for the business. The best reviews about REI have been left by employees working as Store Sales Specialist , Retail Specialist and Frontline Staff .

Does REI pay their employees well?

According to anonymously submitted Glassdoor reviews, REI employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at REI. This rating has been stable over the past 12 months.

How satisfied are employees working at REI?

63% of REI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated REI 3.8 out of 5 for work life balance, 3.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at REI?

Sales Associate (636) , Sales Specialist (463) , Retail Sales Associate (327) , Retail Sales Specialist (179) , Sales Lead (151) , Customer Service Specialist (109) , Customer Service Representative (103) , Cashier (49) , Sales Associate/Cashier (38) , Retail Sales Manager (35) , Customer Service (31) , Warehouse Associate (31) , Sales (30) , Sales Representative (29) , Frontline Cashier (27)

What are the pros of working at REI according to real employee reviews?

"Great for people that enjoy the outdoors particularly if you are looking for deep discounts on outdoor product for yourself." ((in 477 reviews)); "Coworkers are great and the general technical acumen is high." ((in 363 reviews)); "They give you a great discount on all store merchandise as well as comprehensive benefits." ((in 326 reviews)); "REI has a great culture for those who are or want to be involved with the outdoors." ((in 194 reviews)); "Great work life balance is great." ((in 130 reviews))

What are the cons of working at REI according to real employee reviews?

"Low pay and even lower pay for those with over 20 years in the company." ((in 372 reviews)); "Bad management and not much growth" ((in 259 reviews)); "Some managers don't appreciate hard work and favor employees who make them feel liked." ((in 114 reviews)); "Long hours and difficult to have a consistent schedule" ((in 101 reviews)); "It’s still retail and the wages are low." ((in 28 reviews))

What are employees saying about REI layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about REI layoffs and their outlook for job security at REI in 2026.

What are the top reviewed REI locations?

Seattle , Kent , Sumner , Denver , New York , San Diego , Portland , Atlanta , San Francisco , Austin , Chicago , Boston , Berkeley , Bellevue , Houston , Tustin , Boulder , Issaquah , Los Angeles , Goodyear , Salt Lake City , Framingham , Washington , Columbus , Bloomington , Dallas , San Antonio , Bedford , Phoenix , San Carlos

REI reviews

3.6

63% would recommend to a friend

(4,370 total reviews)

Mary Beth Laughton

38% approve of CEO

34% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

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REI has an employee rating of 3.6 out of 5 stars, based on 4,370 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews

4.0

Oct 3, 2014

Ups and downs but currently headed in the right direction

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

* great work life balance * sweet discount (personally, I don't actually save money, I just buy way nicer stuff) * newer management is much better. Historically we've had pretty old school management in IT and it's still an issue on the infrastructure side of the house but the development side has gotten much much better. * rei.com side of things is pretty modern and big on Agile/Devops/continuous delivery. *standard Java shop (spring, hibernate/jpa, resteasy, maven)

Cons

* still have to fight some old school management, particularly in infrastructure. * still recovering from a really bad VP of IT that's no longer there, still many top down processes from that which are too slowly going away.

3.0

Oct 2, 2014

Great to average

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good products. Decent benefits.

Cons

Does not pay well for retail positions. HQ jobs used to be fun and energizing - but have changed focus just to be another retailer. HR VP said employment is now plug an play - we will keep you as long as we need you and then we will let you go.

4.0

Sep 30, 2014

Top Notch Management and Staff

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great discounts, most staff really enjoy being part of the team. Management goes out of their way to make you feel welcome and comfortable.

Cons

Requires commitment to work at least one weekend day. Like any retail position you are going to have some very hard to satisfy customers.

Viewing 3898 - 3900 of 4,370 Reviews

Jobs at REI

Receiving Associate Full Time (Friday through Monday) 4am - 2:30pm

Regional Director of Stores, Southeast

Receiving Associate Full Time - 2nd Shift (Mon-Thurs 3pm-130am)

Store Sales Specialist

Fulfillment Warehouse Associate Full Time - 5th Shift (Fri - Mon 3pm - 130am)

REI

REI reviews

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Ups and downs but currently headed in the right direction

Great to average

Top Notch Management and Staff

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