REI reviews

3.6

63% would recommend to a friend

(4,370 total reviews)
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Mary Beth Laughton

38% approve of CEO

34% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,370 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
1.0
Sep 20, 2014
Recommend
CEO approval
Business Outlook

Pros

You will get paid slightly more than most other retail positions. You will get good discounts on gear if you are into the outdoors.

Cons

There is a reason that REI has fallen from the top ten of best companies to work for and is now in the bottom. I predict they will no longer be on the list in the coming years. With the hiring of a new CEO from Coach REI has decided to forget everything that made them a store people want to shop at. They are slowly becoming just another retail outlet, at present they have dropped many of their ideas such as "balance" for their employees. There are new availability requirements that mean you must work 16 hours per weekend. Which essentially means you must work an 8 hour shift on Saturday and open to close on Sunday. So much for balance. If you are someone who enjoys the outdoors and wants to have time to do those things, look elsewhere. If you are someone looking for a second job that they can work, look elsewhere. REI was my second job for a long time but they have started pushing out people like me with their new availability requirements and their new found inflexibility. If you want just another retail job, go for it. If you want to work somewhere that only cares about metrics that have very little to do with your actual job performance, go for it. If you want to work for a great company that values balance and is ready to be a great place to work then you'll want to find a time machine and go back about 6 years.

5.0
Sep 16, 2014

Best employer

Recommend
CEO approval
Business Outlook

Pros

They hire and train the best people. I was always appreciated and listened to. Everyone works hard.

Cons

I needed full time employment. Moving up is very difficult although they do hire mainly from within.

5.0
Sep 16, 2014
Recommend
CEO approval
Business Outlook

Pros

Awesome Managers, great culture, and competitive pay for the industry

Cons

you want to spend your entire check on stuff in the store!

Viewing 3904 - 3906 of 4,370 Reviews

Glassdoor has 4,509 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.